Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Hardware Hardware
Search Search
Search for:
Tech Support Guy > > >

Solved: Overvoltage motherboard/RAM problems


(!)

blutigmord's Avatar
blutigmord blutigmord is offline
Computer Specs
Member with 2 posts.
THREAD STARTER
 
Join Date: Mar 2012
Experience: Beginner
05-Mar-2012, 06:13 PM #1
Solved: Overvoltage motherboard/RAM problems
Hey everyone, i'm new to the site but i'd really appericate your help. anyways here's my situation.

I woke up this morning, booted up my computer and recieved an error code on my motherboard's POST led's that looked like 26, which ended up being the error code 2b which is something about my video card. This problem has happened before and i had fixed it by taking out my graphics card (Nvidia 9800 gx2), and then putting it back in.

This time it didn't work so i figured i'd try to reset the CMOS, so i took out my battery on my motherboard and replaced it back as how i had taken it out. Upon bootup i still recieved the same error code so once again i had an idea, lets test the ram.

I have 4 sticks of ram and i took out the one furthest from the CPU, this stick and ONLY this stick. i replace and put it back in to its slot. again i try to boot it up but instead of the 5 beeps and the 2b error code all of the fans on my computer are stuck on full speed while all of the LED's are on, the error code i receive this time 80 or maybe its 8D, looks more like 80 though.

I spent 3 hrs on the phone with dell tech support and they ended up telling me basically that my motherboard is shot due to overvoltage, i had never had this problem after 4+ years of owning this computer. They told me to either buy a new motherboard or a completely new system, i think its a power supply problem though (my computer is for a cord that does 120-240volts, i was running on one with 250~). Anyone have any thoughts?

tldr; getting an error code of 80 or 8D after i took out and replaced a stick of ram with itself. dell says my motherboard is shot but i'm not sure what to think, what do?
crjdriver's Avatar
Computer Specs
Moderator with 31,332 posts.
 
Join Date: Jan 2001
Location: Reno, NV
06-Mar-2012, 09:35 AM #2
Since the specs I checked show that as a hybrid atx/btx mb, I highly doubt it would be worth installing a new mb [If you could even buy one from dell]

About the only thing you can do is to do some basic troubleshooting;
1 The specs show that your system uses a standard atx pw supply so I would swap in a known good pw supply for testing. Note known good does NOT mean new; it means one pulled from a working system that you know works.
2 With the system OFF, remove all ram and clear cmos with the clear jumper. Replace jumper to the "keep" position. Replace ram making sure each stick is fully seated.
3 Pw ON and test. If it works, great, if not, I would NOT invest any money into this system since replacing the board would not be cost effective.
__________________
Microsoft MVP Desktop Experience
blutigmord's Avatar
blutigmord blutigmord is offline
Computer Specs
Member with 2 posts.
THREAD STARTER
 
Join Date: Mar 2012
Experience: Beginner
06-Mar-2012, 11:27 AM #3
thanks crj, i ended up fixing it by doing your step 2, the ram wasn't put all the way back in. after that my problem reverted back to the whole 2b video card error which i fixed by having my monitors powered up while i tried to boot my computer. It makes NO sense but hey i got my computer to work! lol
crjdriver's Avatar
Computer Specs
Moderator with 31,332 posts.
 
Join Date: Jan 2001
Location: Reno, NV
06-Mar-2012, 11:28 AM #4
You are welcome. You can mark your own thread as solved using the button at the top of the page.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


Tags
motherboard, overvoltage, ram

(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑