There's no such thing as a stupid question, but they're the easiest to answer.


Hardware Hardware
Search Search
Search for:
Tech Support Guy > > >

Need Help Recovering Data From 1 TB WD My Book


ben_'s Avatar
ben_ ben_ is offline
Member with 6 posts.
Join Date: Sep 2010
Experience: Intermediate
06-Mar-2012, 06:04 PM #1
Need Help Recovering Data From 1 TB WD My Book
Hi there. I have a 1 TB WD My Book external harddrive. I recently dropped it and now it's stopped working. My Sony laptop doesn't recognize it at all. However, when I go to Devices and Printers, I see the the My Book icon there. The hard drive's still spinning, and the white light comes on when I plug the power adapter in.

At this point, I'm just worried about getting all the data off of there. I'm an amateur photographer and have about 4 years of photos and videos in there! Someone tell me that there's hope out there, anything using testdisk or whatever? Thanks in advanced!
etaf's Avatar
etaf   (Wayne) etaf is online now
Computer Specs
Moderator with 55,236 posts.
Join Date: Oct 2003
Location: Surrey, UK
07-Mar-2012, 12:45 PM #2
I have a 1 TB WD My Book external harddrive. I recently dropped it and now it's stopped working.
you may have broken the drive or possibly the control unit for the drive ?

it maybe worth seeing if you can take the unit apart and remove the harddrive and see if you can then reconnect the hard-drive to a PC and use it.
there are quite a few USB to IDE/SATA adapters available to do that

this is not a recommendation, as i have not used this cable - but to provide an example

you then connect the USB to your PC and the power and connection to the drive
Please let us know what the final solution was to any problem posted
Hughv's Avatar
Computer Specs
Member with 8,450 posts.
Join Date: Jul 2006
Location: Annapolis, MD
Experience: Intermediate
07-Mar-2012, 08:35 PM #3
When you get this sorted, look into MS Sky Drive or Picasa Web Gallery. External hard drives are not very reliable, as you now know.
Optical media backup is also a good choice.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

datarecovery, external hard drive, recovery

Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools

You Are Using: Server ID
Trusted Website Back to the Top ↑