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Capture Card not working on my computer


TheMcMillionator's Avatar
TheMcMillionator TheMcMillionator is offline
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Join Date: Mar 2012
19-Mar-2012, 02:01 PM #1
Unhappy Capture Card not working on my computer
My capture card doesn't work on my computer, but it works on my sister's. I am using a Sabrent USB-AVCPT device. My first capture card I ever used was a Mygica EZGrabber2 and it worked fine until it suddenly stopped working. since then I've had the USB-AVCPT and the Sabrent VD-GRBR Capture Box and they both haven't worked. Everytime I try to capture the software says: "capture card could not be opened. make sure it is plugged in correctly and not being used by another program" or "Unable to switch to capture mode. Check to see if drivers are installed correctly. Failed to build a Preview graph." or "No input signal or signal is unclear." The device shows up in device manager and it says its working properly but those messages come up when I try to capture and there is a blank screen. I installed and uninstalled the drivers and software to no avail, but like I said, it works on mu sisters PC perfectly. My PC and my sister's both run Windows 7. My computer is an
eMachines EL1850G-42w and hers is a Compaq. I updated all the latest drivers and my video card and my capture card still isn't working.
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Oddba11's Avatar
Oddba11   (Jim) Oddba11 is offline
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21-Mar-2012, 06:02 PM #2
Check the device status in Device Manager to ensure it is installed correctly and properly recognized. If the software was installed before the capture card, you may want to uninstall, reboot, and then reinstall the software.
TheMcMillionator's Avatar
TheMcMillionator TheMcMillionator is offline
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21-Mar-2012, 07:07 PM #3
I already did. It says that the device is working properly and I unistalled and reinstalled the software and the same messages still come up.
Compiler's Avatar
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Member with 5,855 posts.
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21-Mar-2012, 11:01 PM #4
Sorry, but Sabrent is a generic computer accessories company. They buy stuff, stick their name on it and sell it to the public. I have a Sabrent brand USB external 2.5" Drive enclosure... worst one I ever bought in terms of functioning properly.

Looking at what is said on Newegg... its pretty bad reviews for their products, not reliable.

I bought this for $50, And it works quite good for me. I use it on 3-4 of my computers, the software is pretty good. I have converted my VHS collection to a single 2TB HD and then sent the tapes to a recycle center.
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