[spottedfrog]

I have a major problem with my optical drive. I have a Sony DR blue Raydrive and another drive that is DVD RW not sure of the brand.a folder has been mistakenly deleted and now I cannot use my optical drives. When I tried to run system restore it tells me that I can't run until a desk check is done. I cannot run disk check because it tells me that my system is corrupt.even though the device manager sees the drives they do not appear in my computer. I don't have access to my Windows DVD and am unable to run it. Can anyone suggest a solution to my problem?

I am running Windows 7 64 Pro.

[leroys1000]

Go to start/all programs/accesories.
Right click command prompt and click run as administrator.
Type sfc /scannow at the prompt and hit enter.
There is a space between sfc and /scannow.
Let the system file checker run,if it will run.
Should take a while.
When it completes,restart the computer and see if it is working.

[spottedfrog]

Thank you, but that was no help. I have a system image in backup but am unable to use it. i am told to run disk check, but it is blocked by "recently installed software package". Any help?

[spottedfrog]

Thank you, but that was no help. I have a system image in backup but am unable to use it. i am told to run disk check, but it is blocked by "recently installed software package". Any help?

[Megabite]

Try this

Download CDgone to your desktop.

Right click and choose Extract All,
open folder and double click on cdgone.reg

It should as to merge in Registry say Yes

Do Not Click on EditReg.reg

Restart your PC