[suzy100]

Hi Tech Guys, i have a emachines laptop which had a fake installation of windows 7 on which was running really slow so today i re-installed vista home premium 32 bit.
Installed fine except that i cant get on the internet! in Device Manager it says under Other Devices-Ethernet controller, the drivers for this device are not installed (code 28).
The same goes for Network Controller.
It doesnt tell me what they are called so i cant find out where to get the drivers.
Please can someone help??
thanks in advance

[etaf]

i re-installed vista home premium 32 bit.

is that the software supplied with the PC and you carried out a recovery -is that correct

would you run
Windows Validation
Please run the MGA Diagnostic Tool and post back the report it creates:

• Download MGADiag to your desktop.
• Double-click on MGADiag.exe to launch the program
• Click "Continue"
• Ensure that the "Windows" tab is selected (it should be by default).
• Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard. Note nothing will appear to happen
• Paste the MGA Diagnostic Report back here in your next reply.

whats the exact model of the PC
this site may help
http://support.gateway.com/us/en/ema...t/default.aspx

right click on the device with a yellow!
Properties
Click on the Details Tab
Under Property - drop down
Select hardware ids
Right click and select all.
Then right click again and select copy.
Copy and paste that here.

The Hardware ID's. VEN & DEV. Look them up here.
http://www.pcidatabase.com/

[suzy100]

i cant copy and paste or download anything with that laptop so please bear with me while i type everything and download onto a memory stick to install etc.
Ethernet controller properties:
PCI\VEN_11AB&DEV_4354&SUBSYS_0185107B&REV_13
PCI\VEN_11AB&DEV_4354&SUBSYS_0185107B
PCI\VEN_11AB&DEV_4354&CC_020000
PCI\VEN_11AB&DEV_4354&CC_0200

Network controller properties:
PC\VEN_14E4&DEV_4315&SUBSYS_E003105B&REV_01
PC\VEN_14E4&DEV_4315&SUBSYS_E003105B
PC\VEN_14E4&DEV_4315&CC_028000
PC\VEN_14E4&DEV_4315&CC_0280

PC IS EMACHINES d620

[etaf]

the drivers are here
http://support.gateway.com/us/en/ema...1&modelId=1263

from the PCI database thats a
Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
and also on the gateway site i listed
here
http://global-download.gateway.com/G...HINES&SC=PA_6E

the 2nd from the pci is a Broadcom Wireless b/g
theres three on the gateway site so try each and see what happens-

[suzy100]

thank you, i will try now, i managed to run mga on other laptop but having probs getting it from one laptop to another because os software issues,

[suzy100]

thank you, i will try now, i managed to run mga on other laptop but having probs getting it from one laptop to another because os software issues,

[suzy100]

Sorted!!! Im back online!!! Thank you soooooo much!!

[etaf]

your welcome

make sure you stay on vista and only use legal copies of windows as that can cause lots of issues