[Gabgirl]

I'm using a Dell Inspiron 531S Vista Home Premium, and all of a sudden my CD rom drive won't open. There's a Sims 2 CD in the drive, but when I went to play the game the PC wasn't recognizing the disc. The E drive is no longer listed in My Computer, with the C and D Drives. I'm not very computer savvy, so I hope someone can help me with this problem. Thanks in advanced.

[ekim68]

Restart your computer and when it starts to boot up, push the CD eject button and if it does open, remove the CD and let the system boot up without it there...

Then try again..

[Dell-Kris]

Hi Gabgirl,
My name is Krishna and I work for the Social Media and Community Team at Dell. Try ejecting the drive in the BIOS page and see if that works. Use the <F2> key while booting up to enter the BIOS screen.
Hope this helps.

Regards,
Dell-Kris K

[dvk01]

most cd/dvd players have asmall pinhole on the front of the player

use a straightened paperclip or similar to gently push into the hole & that will manually eject the disc

do this with the computer shut down & the power turned off

[valis]

heyya Dell-Kris, we can't have the bit.ly links floating around, so I've edited that out of your post. In the future, please post the full link so that people can see where it is heading to.

thanks,

v