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Keyboard and mouse not working


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SamboRambo's Avatar
SamboRambo SamboRambo is offline
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Join Date: Jul 2012
11-Jul-2012, 01:14 PM #1
Exclamation Keyboard and mouse not working
Hi, my keyboard and mouse are not working on my computer. I have a Dell computer with USB Dell keyboard and mouse... Our computer stopped working so our IT guy fixed it, but when I turned on the computer it said it recognized a new device, but I couldn't run it through the wizard because the keyboard and mouse don't work! The IT guy cleared our computer, so I guess it would be like having a new computer. I know the keyboard and mouse work, I have changed them out with working ones. And the mouse lights up but the keyboard doesn't... I have tried all of the USB ports, front and back... Please help! I don't know what else to do!

P.S. If you were wondering how I was typing this I'm doing it on my iPod
pip22's Avatar
Member with 2,536 posts.
 
Join Date: Nov 2004
Location: England, UK
Experience: Intermediate
11-Jul-2012, 02:19 PM #2
Check out this support page from Dell "Mouse, Keyboard or Touchpad Not Working Correctly"
http://support.dell.com/support/topi...t?docid=277550
SamboRambo's Avatar
SamboRambo SamboRambo is offline
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11-Jul-2012, 03:08 PM #3
I'm sorry... I turned the computer off an back on an they work! So I hope this helps if you hav the same problem!
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computer, dell, keybord, mouse, not working

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