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hordeplaya01's Avatar
hordeplaya01 hordeplaya01 is offline
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12-Jul-2012, 01:11 PM #1
Multiple crashes
Hello, this is my first time posting here so this is not only my greeting but also my help request.

I have been having multiple crashes/freezes now for around 2-3 weeks. Typically 2-3 times a day within 5 minutes of powering on the computer. At first I paid no attention to it simply powering down the computer then turning it back on. After the first week of it doing this I realized something is terribly wrong. It started happening right around the time I installed AMD automatic driver down-loader though I am not sure that they are connected.

The symptoms have been: no sound,
unresponsive mouse/keyboard,
screen freeze,
BSOD 0x50,
BSOD 0x3b,
on start up Checksum bad error
Pixilated and colorful screen on freeze

I have updated the drivers, ran antivirus software ( Malwarebytes), I unplugged all peripherals, and finally as a last resort I fully reinstalled windows from a backup.iso I received from my manufacturer. Which is why I have posted this in the hardware section.

I have also heard rumors about a supposed "killer virus" that has been lurking around.


Tech Support Guy System Info Utility version 1.0.0.2
Model: Syx-760gm-e51
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: AMD Athlon(tm) II X4 630 Processor, AMD64 Family 16 Model 5 Stepping 2
Processor Count: 4
RAM: 4095 Mb
Graphics Card: ATI Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: Total - 435477 MB, Free - 389823 MB; D: Total - 40958 MB, Free - 35858 MB;
Motherboard: MICRO-STAR INTERNATIONAL CO.,LTD, 760GM -E51 (MS-7596)
Antivirus: None

Nothing has been reported in the event viewer under critical (other than my powering down the system after the hang)

If there is any other information that is need or I can give just PM me or post in the thread. Thanks in advance.
Megabite's Avatar
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12-Jul-2012, 02:24 PM #2
Have you checked the Cmos battery that can be the Checksum bad error. just means it needs a new battery. Usually looks like a big watch battery on the motherboard. You may have other problems too like your video card.

Last edited by Megabite; 12-Jul-2012 at 02:56 PM..
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12-Jul-2012, 03:07 PM #3
There's no "killer virus".

Screen pixilation is not a symptom of a virus. It's a symptom of a hardware problem. The multiple restarts followed by multiple blue screens and errors prior to Windows loading all point to a major hardware problem. I'd suspect a bad power supply.
hordeplaya01's Avatar
hordeplaya01 hordeplaya01 is offline
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13-Jul-2012, 12:23 PM #4
Any other thoughts? I would like to see if there is anything else before I go spending money.




edit: I will take out my graphics card to see if there are any changes. I dont think its the power supply because it freezes and hangs more than it just BSOD-ing or crashing. Will keep you posted.

edit 2: so far everything is going alright other than the resolutuon and no aero, but that is to be expected.

Last edited by hordeplaya01; 13-Jul-2012 at 12:40 PM..
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13-Jul-2012, 01:46 PM #5
Worked fine without it for a while so I put the card back in after dusting it. Around 10-15 minutes later I get BSOD 0x0a. I wiill again take out the card and see what happens over the next couple of days ( plus or minus) and will post the results of this experiment. Will get a CMOS battery as well.
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13-Jul-2012, 01:52 PM #6
Quote:
Originally Posted by hordeplaya01 View Post
Worked fine without it for a while so I put the card back in after dusting it. Around 10-15 minutes later I get BSOD 0x0a. I wiill again take out the card and see what happens over the next couple of days ( plus or minus) and will post the results of this experiment. Will get a CMOS battery as well.
Still could be PSU. Is there another computer you test your GPU in?
Are you running an antivirus?
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13-Jul-2012, 02:27 PM #7
No antivirus. I just essentially reinstalled windows so unless the whatever is in the bios. And there may be I'd have to check. Most comps in my house are from 2003 or later
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14-Jul-2012, 12:31 AM #8
What's the full make and model of both the graphics card and the power supply?

No software is installed in the BIOS. That hasn't changed since the dawn of the PC. If you're running Windows XP on 9 year-old computers without security software installed, they're almost certainly infected with all sorts of nasty stuff.
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hordeplaya01 hordeplaya01 is offline
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14-Jul-2012, 11:40 AM #9
ATI radeon 1gb rad 5770 gddr5 pcie

And


Gp-al650aa. Glacial power

edit: No problems after leaving the gpu out, had a checksum error but that's a different problem.

Last edited by hordeplaya01; 14-Jul-2012 at 10:35 PM..
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16-Jul-2012, 10:45 AM #10
replaced the CMOS battery, no more checksum errors. I have not had any freezes or hangs with the gpu out. I will post more errors should they surface.
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18-Jul-2012, 07:47 AM #11
Went well for a few days without the gpu in. Put gpu in and booted fine, no problems. This morning however, I recieved BSOD 0x0000007f with parameter (0x0000000000000008, 0x0000000080050031, 0x00000000000006f8, 0xfffff80002ee042f)
and a checksum error.
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Tags
bsod 0x0000003b, bsod 0x50, crash, freeze, hang

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