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Network Printer status not available-help!


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hawthorn59's Avatar
hawthorn59 hawthorn59 is offline
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08-Aug-2012, 11:51 AM #1
Network Printer status not available-help!
Hi

I am at my wits end with a Samsung scx-4623fw laser printer. It works wirelessly for a while but after a week or 2 I get "Network printer status is not available". Troubleshooting doesnt help. If I reinstall the printer it works fine....for another week or two!

I do remember once changing some setting....maybe port...Im not sure. I read somewhere in my online searches about it. I know it was like just a single digit of a difference, but I cant remember now what exactly and its confusing.

i wonder is the problem my router or the printer itself?

many thanks

kevin
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08-Aug-2012, 01:45 PM #2
My son had the same problem with a wireless Brother printer, but rather than re-install the printer he simply re-entered the router's wireless key into the printer's setup menu & all was fine again until next time. The problem persisted until he changed the router, since which time the printer has never lost it's network connection.

So it would appear that it depends on your router make & model. They are not all equal in this respect.
I suspect also that some wireless printers are worse than others too when it comes to maintaining a reliable connection.
hawthorn59's Avatar
hawthorn59 hawthorn59 is offline
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08-Aug-2012, 11:01 PM #3
Thanks for the reply. Sadly that didnt work for me.....so I just went for the full Revo uninstall and then re-install again....working now, for a while I suppose!

thanks

kevin
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