Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Hardware Hardware
Search Search
Search for:
Tech Support Guy > > >

Need Help with new video card


(!)

darkmagic2's Avatar
darkmagic2 darkmagic2 is offline
Member with 4 posts.
THREAD STARTER
 
Join Date: Aug 2012
Experience: Intermediate
11-Aug-2012, 01:15 AM #1
Need Help with new video card
HI i just bought this video card Newegg.com - http://www.newegg.com/Product/Produc...82E16814130534 and http://www.newegg.com/Product/Produc...82E16817139020 i installed em both turned my pc on but i cant see any image on my monitor but i can hear the windows sounds like when the pc starts and a couple of programs i have installed like xfire msn, etc. but no image. It works fine if i change my video card to the old one NVIDIA Quadro FX 570 . Any idea why?


My spec:
--------[ Chipset ]-----------------------------------------------------------------------------------------------------

[ North Bridge: Intel Beachwood X38 ]

North Bridge Properties:
North Bridge Intel Beachwood X38
Supported FSB Speeds FSB800, FSB1066, FSB1333
Supported Memory Types DDR2-667, DDR2-800, DDR3-800, DDR3-1066, DDR3-1333 SDRAM
Maximum Memory Amount 8 GB
Revision / Stepping 00 / A0
Package Type 1300 Pin FC-BGA
Package Size 40 mm x 40 mm
Process Technology 90 nm
Core Voltage 1.25 V
TDP 26.5 W
In-Order Queue Depth 12

Memory Controller:
Type Dual Channel (128-bit)
Active Mode Single Channel (64-bit)

Memory Timings:
CAS Latency (CL) 6T
RAS To CAS Delay (tRCD) 6T
RAS Precharge (tRP) 6T
RAS Active Time (tRAS) 18T
Row Refresh Cycle Time (tRFC) 52T
Command Rate (CR) 2T
RAS To RAS Delay (tRRD) 3T
Write Recovery Time (tWR) 15T
Read To Read Delay (tRTR) Same Rank: 4T, Different Rank: 6T
Read To Write Delay (tRTW) 8T
Write To Read Delay (tWTR) Same Rank: 12T, Different Rank: 5T
Write To Write Delay (tWTW) Same Rank: 4T, Different Rank: 6T
Read To Precharge Delay (tRTP) 5T
Write To Precharge Delay (tWTP) 15T
Precharge To Precharge Delay (tPTP) 1T
Refresh Period (tREF) 3120T
DRAM Read ODT 3T
DRAM Write ODT 6T
MCH Read ODT 8T
Performance Level 8
Read Delay Phase Adjust +25T
DIMM1 Clock Fine Delay 3T
DIMM2 Clock Fine Delay 8T

Error Correction:
ECC Supported, Disabled
ChipKill ECC Not Supported
RAID Not Supported
ECC Scrubbing Not Supported

Memory Slots:
DRAM Slot #1 2 GB (DDR2-800 DDR2 SDRAM)
DRAM Slot #2 2 GB (DDR2-800 DDR2 SDRAM)

PCI Express Controller:
PCI-E 2.0 x16 port #2 Empty
PCI-E 2.0 x16 port #3 In Use @ x1 (nVIDIA Quadro FX 570 (p588) Video Adapter)

Chipset Manufacturer:
Company Name Intel Corporation
Product Information Intel® Chipsets
Driver Download Support for Chipsets
BIOS Upgrades BiosAgentPlus.com - Extend your PC's life with a BIOS update
Driver Update DriverAgent - Device Driver Downloads, Updates, and Scans

[ South Bridge: [ TRIAL VERSION ] ]

South Bridge Properties:
South Bridge [ TRIAL VERSION ]
Revision / Stepping 92 / A2
Package Type 676 Pin mBGA
Package Size 31 mm x 31 mm
Process Technology 130 nm
Core Voltage 1.05 V
TDP 4.3 W

High Definition Audio:
Codec Name Analog Devices AD1984
Codec ID 11D41984h / 10280214h
Codec Revision 1004h
Codec Type Audio

PCI Express Controller:
PCI-E 1.0 x4 port #1 Empty
PCI-E 1.0 x1 port #6 In Use @ x1 (Broadcom NetXtreme BCM5754 PCI-E Gigabit Ethernet Controller)
-----------------------------------------------------------------------------------------------------------------------------------------------------------------
Elvandil's Avatar
Computer Specs
Moderator with 51,993 posts.
 
Join Date: Aug 2003
Location: Vermont
Experience: "Been through the mill."
11-Aug-2012, 01:58 AM #2
The new card could be defective.

Do you see anything when you first turn it on?

Are all cables connected?

How large is your power supply?
turbow5's Avatar
turbow5 turbow5 is offline
Computer Specs
Member with 476 posts.
 
Join Date: Jan 2012
Experience: Intermediate
11-Aug-2012, 02:11 AM #3
@ Elvandil The second link says a 650 watt.
(no disrespect or anything just saying)

I had this problem once before, is the card absolutely in the slot? It may look like it's in but it may not be.

Personal experience it felt like the card got sucked into my motherboard the first time i tried it. It went in and it didn't want to come out.
darkmagic2's Avatar
darkmagic2 darkmagic2 is offline
Member with 4 posts.
THREAD STARTER
 
Join Date: Aug 2012
Experience: Intermediate
11-Aug-2012, 02:14 AM #4
no i cant see anything and my Power supply is 650 watt all cables connected and the card is in the slot all the way down.
turbow5's Avatar
turbow5 turbow5 is offline
Computer Specs
Member with 476 posts.
 
Join Date: Jan 2012
Experience: Intermediate
11-Aug-2012, 01:14 PM #5
Does the cad fan run at least?
captainron276's Avatar
captainron276   (Ron) captainron276 is offline captainron276 has a Profile Picture
Computer Specs
Member with 3,699 posts.
 
Join Date: Sep 2010
Location: TN
Experience: Intermediate
11-Aug-2012, 02:31 PM #6
6 pin connector to card connected?

Good looking PSU
darkmagic2's Avatar
darkmagic2 darkmagic2 is offline
Member with 4 posts.
THREAD STARTER
 
Join Date: Aug 2012
Experience: Intermediate
12-Aug-2012, 12:44 AM #7
card fan runs and the 6 pin connector is connected to the card it might just be the card
TexasDieselGuy's Avatar
TexasDieselGuy TexasDieselGuy is offline
Computer Specs
Member with 1 posts.
 
Join Date: Aug 2012
Experience: Advanced
12-Aug-2012, 01:34 AM #8
which video connection on the card are you using? It has DVI VGA and HDMI, have you tried a different one?
darkmagic2's Avatar
darkmagic2 darkmagic2 is offline
Member with 4 posts.
THREAD STARTER
 
Join Date: Aug 2012
Experience: Intermediate
12-Aug-2012, 06:17 PM #9
tried using all of em non of em work.
Triple6's Avatar
Triple6   (Rob) Triple6 is offline
Computer Specs
Moderator with 43,225 posts.
 
Join Date: Dec 2002
Location: Canada
Experience: Advanced
12-Aug-2012, 06:32 PM #10
What exact motherboard do you have? You should use the TSG System Utility to get the specs and add them to your Computer Specs section of your profile.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑