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Justiss's Avatar
Justiss Justiss is offline
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21-Sep-2012, 12:38 AM #1
No Audio
This is a system I replaced the HDD in and installed WIN XP Pro. All updates done. No audio on High Definition audio bus = no sound for system. Have tried several drivers but heep getting message sayinf media device not found. Any suggestions for this problem?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Turion(tm) II P520 Dual-Core Processor, x86 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 3578 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 700 Mb
Hard Drives: C: Total - 476929 MB, Free - 456627 MB;
Motherboard: AMD Corp., Guam
Antivirus: AVG Anti-Virus Free Edition 2013, Updated: Yes, On-Demand Scanner: Enabled
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Laz123   (Laz) Laz123 is offline
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21-Sep-2012, 04:24 AM #2
Is this of any help (I downloaded and installed when my sound went):

Realtek Semiconductor Corp. High Definition Audio System Software Ver: R2.64
Installation and Setup


Driver Installation/Removal Procedure For Realtek High Definition Audio Codec:
=========================================================================== ======

<<< For Windows 2000/XP/Vista/Windows7 x86/x64 Driver >>>

---------------------------------------
Setup Driver at first time:
---------------------------------------
Windows 2000 , XP :
Step 1. Before installing the Realtek High Definition Audio Driver, Press the
[Cancel] button if Windows detect the Multimedia Audio device.

Step 2. Run the setup.exe program to start the installation.

Step 3. Click on [Next] to continue the procedure. If the screen resolution is lower
than 1024*768,press [Yes] to continue the installation. If the Windows popup
"Digital Signature Not Found" message, press [Yes] to continue the
installation.

Step 4. Finally, select to restart the system and press [Finish] to complete
the installation.

Windows Vista, Windows7 :
Step 1. Run the setup.exe program to start the installation.

Step 2. Click on [Next] to continue the procedure. If the screen resolution is lower
than 1024*768,press [Yes] to continue the installation. If the Windows popup
"Windows can't verify the publisher of this driver software" message,
press "Install this driver software anyway" to continue the installation.

Step 3. Finally, select to restart the system and press [Finish] to complete
the installation.

--------------------------
Update Driver:
--------------------------
Windows 2000 , XP :
Step 1. Follow Step 2,3,4 described in [Setup at first time] above to complete
the procedure.

Windows Vista, Windows7 :
Step 1. Run setup.exe, it will remove the original driver in your system.

Step 2. Click "Next" to remove the original audio driver in your system.

Step 3. Once after the original driver removed , reboot the computer.

Step 4. It will install audio driver automatically after computer restarted.

--------------------------
Remove Driver:
--------------------------
Windows 2000 , XP :
Step 1. Go to Start\Settings\Control Panel.

Step 2. Select [Add or Remove Programs] icon.

Step 3. Select "Realtek High Definition Audio Driver" and press [Remove]
button.

Step 4. Click on [Yes] to finish the uninstallation.

Step 5. At the end of the procedure, select to restart the system and press
[Finish] to complete the uninstallation.

Windows Vista, Windows7 :
Step 1. Go to Start\Settings\Control Panel.

Step 2. Select [Programs] icon.

Step 3. Select [Programs and Features] icon.

Step 4. Select "Realtek High Definition Audio Driver" and press [uninstall] button.

Step 5. Click on [Yes] to finish the uninstallation.

Step 6. At the end of the procedure, select to restart the system and press
[Finish] to complete the uninstallation.
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Tanis   (Shane) Tanis is offline
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Join Date: May 2006
Location: Lincoln, UK
21-Sep-2012, 05:49 AM #3
Is this a laptop or desktop, what is its exact make and model?

Have you downloaded all the relevant drivers from the machine manufacturer or motherboard manufacturer?
Justiss's Avatar
Justiss Justiss is offline
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21-Sep-2012, 02:32 PM #4
Looking for the driver you listed now. The computer is a Toshiba Satellite L655D-5066S. Had Win 7 originally, I installed Win XP Pro after HDD failure.
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Justiss Justiss is offline
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21-Sep-2012, 03:11 PM #5
No luck. Toshiba says that Win XP does not suipport this hardware, that it was designed for Win 7. Is there a generic driver that will work when the system says the device cannot be found?
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