There's no such thing as a stupid question, but they're the easiest to answer.


Hardware Hardware
Search Search
Search for:
Tech Support Guy > > >

computer keeps restarting after first screen


kangu's Avatar
kangu kangu is offline
Member with 2 posts.
Join Date: Nov 2013
24-Nov-2013, 11:59 PM #1
computer keeps restarting after first screen
my dell inspiron n5040 keeps restarting when i switch it on it just goes upto the dell image the black screen then restarts. I am using the windows 7. I av also run diagnostics and every thing is intact. I also tried to reinstall the os but after loading files screen the computer bring a blue screen with the following message:
A problem has been detected and windows has been shutdown to prevent damage to your computer.
Technical Information:
*** stop: oxoooooo7b (oxf78be524, oxcooooo34, oxoooooooo, oxoooooooo)
scobareric's Avatar
scobareric   (Eric) scobareric is offline
Computer Specs
Account Disabled with 175 posts.
Join Date: Feb 2013
Experience: Intermediate
25-Nov-2013, 06:05 AM #2
The problem is usually cause by AHCI/RAID mode of SATA controller. Enter BIOS art startup, go to "Integrated Periferals" or something similar where you can find the "SATA Mode" option and change it from AHCI to ATA or IDE or what looks like that.
kangu's Avatar
kangu kangu is offline
Member with 2 posts.
Join Date: Nov 2013
25-Nov-2013, 11:45 AM #3
i was able to get into the bios and for sure the sata mode is set to AHCI bt i couldnt change because its asking for admin password which i dont have
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools

You Are Using: Server ID
Trusted Website Back to the Top ↑