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IBM Netvista in continuous reboot with windows xp

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Feral's Avatar
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27-Jul-2005, 01:28 AM #31
heheh how did I know I would find you here Big Red...

Speaking of These Netvistas

I bought 2 from a RFD member one board is toast has one bulged cap and won;t install windows I call up Big blue they ask how many of these systems I have I say 3 and they said ok were sending you 3 new board just dispose of the old boards once replaced

Odd thing is I ran the Diagnostics it passed everything.. when I install XP Pro it will get to Installing Devices, get about 1/2 to 2/3 the way and the screen will blank out perminantly and stay that way.. I would have to restart and it will crap out EXACTLY where it left off after I format the drive.. 7 times before I got fedup and searched

so I now have 1 spare board and getting my 2 netvista boards to repair the 2
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27-Jul-2005, 11:30 AM #32
Yes, strangely, it does pass the test!
"Odd thing is I ran the Diagnostics it passed everything.. " - Yea, I had same problem when it would actually finish the diagnostics, but most times, the diagnostics would just stop running. So much for "IBM's Diagnostic" software!

If you decide to reinstall windows from a "Recovery CD" (not supplied with the PC (but available from IBM - cost me $40.31 - the backup software was SUPPOSE TO SUFFICIENT FOR ANY PROBLEMS" I was told by IBM when I called and ask for a CD) and continue to use the automatically installed diagnostic and recovery software that gave you that bad test result, make sure you download and install the updates to this software. According to IBM, it "fixes" many problems as well as would inform you of the bad capacitors if you installed and ran "before" you install the new mobo's (I had not tested this).

"when I install XP Pro it will get to Installing Devices, get about 1/2 to 2/3 the way and the screen will blank out perminantly and stay that way.. I would have to restart and it will crap out EXACTLY where it left off after I format the drive.." - Yep, that's what it does!!

FYI, Anyone looking to buy and new "NETVISTA's" or "THINKPAD's", they are no longer made by IBM. IBM sold off their PC business last year and granted licence's to companies in China and Japan to use the names. I saw a comercial on TV recently for the Thinkpads. They are called Thinkpads, but have an additional name attached to them (don't remember what it was).

Hope this helps...JEBBEJ
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11-Aug-2005, 03:38 PM #33
Well, good news is this thread totally clued me in to my netvista issue. bad news is IBM ended the extended warenty on these boards june 30th 2005. so.. this machine is now a paperweight! Thanks for the info though.
Feral's Avatar
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20-Aug-2005, 07:47 PM #34
Quote:
Originally Posted by One2One
Well, good news is this thread totally clued me in to my netvista issue. bad news is IBM ended the extended warenty on these boards june 30th 2005. so.. this machine is now a paperweight! Thanks for the info though.
Shhwaaaa O.o

they didn;t tell me that and I got my 3 boards like they said they would send and I didn;t pay a penny just tell them to honor there Warranty about you have the right to the new board being YOU BOUGHT THE BOARD from them... the rep pulled the same crap but as soon as I mentioned bringing in a lawyer about there KNOWN defective crap and how they should HONOR there Problem machines and repaired them he authorized it
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21-Aug-2005, 12:08 AM #35
Quote:
Originally Posted by Wolf0168
Hi,
My first time here, I really hope someone can help me.
Have an IBM Netvista type 2257 Model 82u. Intel Celeron 1.0Ghz,128 mgb's ram, 40 gig. harddrive Running windows xp.
You're crazy running XP with 128 RAM. Most people put AT LEAST 256, and I wouldn't run XP w/o 512 from the performance I've seen on some PCs. I don't have XP. I don't like it, but that's another story...
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21-Aug-2005, 12:11 AM #36
Quote:
Originally Posted by JEBBEJ
[i]



FYI, Anyone looking to buy and new "NETVISTA's" or "THINKPAD's", they are no longer made by IBM. IBM sold off their PC business last year and granted licence's to companies in China and Japan to use the names. I saw a comercial on TV recently for the Thinkpads. They are called Thinkpads, but have an additional name attached to them (don't remember what it was).

Hope this helps...JEBBEJ

It's Lenovo, they are essentially partners.
schut's Avatar
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26-Aug-2005, 11:30 PM #37
I have one of these and now it's trash!!!

Edited for language. Please refrain from doing this again.

Last edited by ~Candy~ : 28-Aug-2005 07:37 PM.
Feral's Avatar
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27-Aug-2005, 10:08 AM #38
Quote:
Originally Posted by schut
I have one of these and now it's trash!!!
just call IBM and tell them


Edited quoted post for language.

Last edited by ~Candy~ : 28-Aug-2005 07:37 PM.
rgodinez's Avatar
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28-Aug-2005, 10:05 AM #39
EASY REPAIRING NetVista in continuous reboot
I've called IBM in Spain, and they have told me that there is no extended warranty for my model (nor for others, I suppose) NetVista 6380-K2G .

So I've buyed the capacitors and have changed them by myself, and voila! IT'S UP AND RUNNING!!

As you can see partially in the posted photo by Jostein (see first page in this thread), around the processor there are 9 capacitors of 1200 microF and 10V (the blue ones), and 4 capacitors of 1500 microF and 6.3V (the green ones).

It is very easy to use the soldering iron to take out the bad capacitors and to put the new ones, and the 13 capacitors are available at cost of 10€ (here in Spain, I suppose it could be general price less than 10$ also).
Be careful with polarity: positive hole is marked in mother board with "+" sign near it, and is square shaped.
Positive wire in capacitors is the longest, and negative is also visibly marked along the side of the capacitor's body with bold "-" sign.

Come on, let us revive our dead NetVista!

Hope this helps,
Rafa.
Feral's Avatar
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28-Aug-2005, 11:17 AM #40
If need be just message and I could repair them for you, I have 8 years in electronics and I am Certified
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29-Aug-2005, 07:14 PM #41
Netvista goes in a reboot loop
I have exactly the same problem with IBM Netvista 2257 B4U, the computer goes in a reboot loop. I spent hours trying to figure out the problem with no results, then I went on the internet and I found this forum. I opened the computer case and noticed leaks on the capacitors. THANKS TO ALL OF YOU FOR SHARING THIS INFORMATION!!!( It was very helpful.)

I Called technical support and they told me to pay for support, I told them that I have heard about the problems with capacitors but they told me that the recall warranty has expired as of July 2005. I will try to contact their consumer advocate department since it is not even 30 days since they decided to end the recall.

[IMG][/IMG]
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IBM Netvista in continuous reboot with windows xp-capacitors.gif  
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08-Sep-2005, 01:16 PM #42
I recently bought two NetVistas from an auction and both motherboards had blown capacitors. After hours of troubleshooting, then reading this post, I decided to call IBM Tech Support in Canada (1-800-565-3344). I told them the mainboards had bad capacitors and after asking for the serial numbers, they are sending out two replacement boards free of charge . Keep in mind this is after warranty and after the recall deadline (I called on Sept.8, 2005). If anyone in Canada is having this issue, you can probably get a free replacement too. My machines were NetVista A40p 6579-PDU.
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10-Sep-2005, 05:34 PM #43
Similar problems..
Ok, to make a long story short I was asked to look at a similar machine for a friend of mine. After several hours of the machine constantly rebooting I finally decided to format the drive and reinstall Windows 98SE. The machine ran for about 6 hours with no trouble other then Windows update killing the network drivers so I had to reinstall them. I replaced the machine in the cabinet it was in and on the next day went to install some more drivers found it rebooting once more. This time I did a full breakdown of the case and found deposits on the motherboard. Not knowing what cased this I went to an online auction site and purchase another working machine with a broken TFT screen. Now a week later the second machine arrives and I move the screen from the first machine to the second only to find they are not compatible. The old machine was a 6643-11U with a 100 model monitor; the new was a 6643-22U with a 200 model monitor. It was at this point that I discovered this forum and proceeded to contact IBM to find out what could be done. The first time I called I didn’t' get very far because I didn't have the serial number handy, so I called back again the next day.
When I called the second time I started getting a run-around about this particular machine not having this problem. After going through a few phone people I was able to get moved along to someone in the customer care department. I was pretty much getting the deadened here and tried to move forward till the guy found out it wasn't actually my machine I was calling about. He told me the actual owner would have to call and I was starting to get pretty upset with the BS they were giving me. He told me my only choice was to pay for onsite repair or just buy the motherboard from them for $276! Anyway, I pressed some more and was able to get to his boss whom was finally willing to at least listen to what I had. I sent him some digital pics to show the 4 leaking and one busted caps on the board and he moved me along to another tech guy. After about another week I was finally able to get the board replaced for free (which they next day'd and paid for the return of the defective board).
As I told several of the people I spoke to, I was stuck with the particular machine for this application because it was build into a diagnostic cabinet and there was no way to just replace the machine with something cheaper and faster. I wasn’t looking to get something for totally nothing, but $300 for a socket 370 motherboard is outrageous. (IMO) Thankfully the folks at Lenovo did good by me, thanks for the input here.
myfoothurts's Avatar
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14-Sep-2005, 03:18 PM #44
Netvista 6648
I had the same problem, windows gets as far as splash screen and freezes then reboots, I first reinstalled wxp, it still did the same, then I replaced the hdd, ram, and nothing, so after reading this thread I called IBM and there sending me a new Motherboard in 2-3 days for free even though my warranty was finished last year.

Thanx everyone for the advice, it actually worked!!!

Will post back when the new board arrives!!!
massifr's Avatar
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19-Sep-2005, 10:02 AM #45
NetVista freeze, but no visible leakage
I've bought 5 second hand NetVista Type 6578 (with Pentium III 866).
Three of them work fine.
The other two always freeze, but not at the same point every time.

On one of the two i was able to install WinXP, but then it freezes every time
I try to reboot the PC.
I tried Knoppix 3.9 and the Debian Sarge Installer CD, but they freeze too:
not at the same point every time, even if the freezing point is not completely
aleatory: there are SOME points at which the freeze happens.

I can see no leaking from the capacitors. One or two for both PC have
a slightly expanded, rounded top, but no leakage.

Do you think it's the same problem?
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