Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Hardware Hardware
Search Search
Search for:
Tech Support Guy > > >

laptop doesn't recognize my harddrive


(!)

rbeaufor's Avatar
rbeaufor rbeaufor is offline
Member with 163 posts.
THREAD STARTER
 
Join Date: Feb 2003
Location: NYC
12-Nov-2004, 02:25 PM #1
laptop doesn't recognize my harddrive
I think that my laptop doesnt recognize the HD. WHen I try to power on, it hangs during boot sequence then a screen comes up saying :
" primary hard disk drive 0 not found"

I'm thinking this is a hardware problem and the drive it loose or something....

ANything I should try BEFORE cracking the case (never been inside a laptop before) that would explain this??

I check the diagnostics and get an error on the "DST short test"
says:

test results : fail
Error code 1000-0141
No drive detected


The remainder of the tests are OK.

Any thoughts?????
Saga Lout's Avatar
Senior Member with 3,791 posts.
 
Join Date: Sep 2004
Location: Newport Pagnell, England
Experience: Intermediate
12-Nov-2004, 03:26 PM #2
You haven't posted details of your laptop but some models have a removeable hard drive and they can become loosened. If this is the case, you may not need to go into the case. Just make sure everything you can see or touch on the outside is properly engaged. Post back with the manufacturer and model number and someone will recognise it.
rbeaufor's Avatar
rbeaufor rbeaufor is offline
Member with 163 posts.
THREAD STARTER
 
Join Date: Feb 2003
Location: NYC
12-Nov-2004, 03:43 PM #3
Thanks for reply, Saga!

Details:
Dell Latitude C610 20GB HD, 1.0 Ghz, 512 RAM, WinXP OS

Finally FOUND the harddrive, rather simple once I looked (for about an hour). Loosened one screw and it does come right out. I put it back, made sure it was secure.

No new results

Anyone, thoughts....

Could this be a software problem???

Notably, I cannot boot from the "drivers and utilities" but I did assume that I was able to run diagnostics from it.
Saga Lout's Avatar
Senior Member with 3,791 posts.
 
Join Date: Sep 2004
Location: Newport Pagnell, England
Experience: Intermediate
12-Nov-2004, 03:50 PM #4
Is the drive recognised by the BIOS. Tap whatever the Dell screen tells you to get into setup and see if BIOS can redetect the disk.
Triple6's Avatar
Triple6   (Rob) Triple6 is offline
Computer Specs
Moderator with 43,171 posts.
 
Join Date: Dec 2002
Location: Canada
Experience: Advanced
12-Nov-2004, 05:49 PM #5
You may want to remove and reseat the drive. Might be just a bad connection.
rbeaufor's Avatar
rbeaufor rbeaufor is offline
Member with 163 posts.
THREAD STARTER
 
Join Date: Feb 2003
Location: NYC
13-Nov-2004, 11:59 AM #6
Saga....its not recognized in the BIOS????

Is it possible to kill the Harddrive by doing absolutely nothing to the laptop?

Triple6.. I tried removing it and replacing it with no avail.

I am really having a problem understanding WHY it would just quit ot of the blue like this
Saga Lout's Avatar
Senior Member with 3,791 posts.
 
Join Date: Sep 2004
Location: Newport Pagnell, England
Experience: Intermediate
13-Nov-2004, 12:04 PM #7
Everything man-made has a life sapn and your hard drive may have come to the end. It could, however, be the internal workings of the laptop so it's worth buying or borrowing a cable to connect the hard drive to a PC to try getting your data off there. If the drive works, the laptop doesn't. Vice versa, you might get a replacement drive through e-Bay.
Raven Writer's Avatar
Raven Writer Raven Writer is offline
Senior Member with 139 posts.
 
Join Date: Oct 2004
13-Nov-2004, 12:08 PM #8
Quote:
Originally Posted by Triple6
You may want to remove and reseat the drive. Might be just a bad connection.
Rbeaufor already tried this and said nothing changed.

Quote:
Originally Posted by rbeaufor
its not recognized in the BIOS????
The chances are you have been sold a faulty laptop. TheBIOS is not recognising your drive and that's normally a motherboard failure. I was sold a laptop that was supposed to be in complete working order, only to find the motherboard didn't recognise my battery or attempt to charge it at all. It's been eight months and I'm still waiting for my replacement laptop.
rbeaufor's Avatar
rbeaufor rbeaufor is offline
Member with 163 posts.
THREAD STARTER
 
Join Date: Feb 2003
Location: NYC
16-Nov-2004, 03:35 AM #9
So I went to look for the cable to connect the HD to my PC.....left the store with new HD. Funny how desperation can get the best of you. Anyway the laptop does appear to recognize the new HD

Once I get everthing reinstalled, I'll let you know if it actually worked.

Its ashame that my "off-lease" laptop had the HD (if that turns out to be the case) die on me within a few months.
rbeaufor's Avatar
rbeaufor rbeaufor is offline
Member with 163 posts.
THREAD STARTER
 
Join Date: Feb 2003
Location: NYC
18-Nov-2004, 06:14 PM #10
Talking Solved
It WAS the harddrive. The new one is up and running with no problem.

Thanks for the help!
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑