[Chipolito]

Just built the system below two months ago. I loaded all the software that came with the motherboard. When attempting to setup the AMD Cool and Quiet (CnQ) program at the end of set up I get a "failed to initial AsInsHelp DLL" error message. I have updated BIOS v.1008 for the A8V-E Deluxe MB and the CnQ program but keep getting the same message. Any help would be appreciated.

Thanks!

[pcve]

[QUOTE=Chipolito]When attempting to setup the AMD Cool and Quiet (CnQ) program at the end of set up I get a "failed to initial AsInsHelp DLL" error message. QUOTE]

I think i have a similar problem. The program itself seems to work just fine, but from time to time i get eror messages in eventviewer:

Service Control Manager | Event 7000

The ASInsHelp service failed to start due to the following error:
The system cannot find the file specified.

netevent.dll (5.1.2600.0)

My computer sometimes just stalls ( once a week). When i view the eventlog afterwards there's always that "ASInsHelp service failed to start " just before the computer stalled.

This 'service' is started with wondows (seen in eventviewer)
but i can't find a location to switch it off.

I uninstalled the asus software, didn't help ..
re-installed .. no good.

Possibly the missing file is: C:\WINDOWS\System32\Drivers\AsInsHelp32.sys ; which indeed i do not have.

So, does anyone know how to stop ASInsHelp service from trying to start ??

Thx

//Ptr

netevent.dll info: testmyfirewall.com/dll-files/netevent.html
ASInsHelp service info: nforcershq.com/forum/viewtopic.php?p=477086

wasat says: ASInsHelp is the Ai Booster that Asus provides. Just install the Ai Booster software to the default location and it should be fine. It's a poorly written install that only works when installed where Asus says to.

i'll try that !!

[pcve]

It worked !
The ASInsHelp service was successfully sent a start control.

Before it would never start...
What i did was install the ASUS Cool&Quit softwware which i previously uninstalled because it sucked. It aparently took revenge and forced me to re-install. Oh well. As long as i don't get BSODs anymore.

[pcve]

Chipolito, maybe you didn't install the asus cool&quit driver before you installed the app?