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Canon Printer Won't Print


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Ivan Growth's Avatar
Ivan Growth Ivan Growth is offline
Junior Member with 26 posts.
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Join Date: Sep 2004
Experience: Intermediate
14-Mar-2006, 09:28 AM
Canon Printer Won't Print
Canon MP780 won't print. Get this message:

"Collecting printer status."

Windows XP, Home edition. Printer connects via USB port.

Efforts I have made to remedy:

1) Checked plug
2) Ensured printer was on
3) Ensured printer was online
4) Refreshed print job - nothing
5) Cancelled and retried, about 20 times...no soap
6) Removed all drivers
7) Downloaded drivers from CD
8) Removed drivers again (thinking CD just might have corrupted file)
9) Downloaded drivers from Canon site for MP780, Windows XP Home
10)Ensured that .exe file was executed and that drivers were loaded
11)Tried a second USB port, in case first was dead

I am out of ideas. The print job merely queues up and sits there, with the 'status' column remaining empty, and the LPT1 port remarks always come back, "Collecting port status."

Ideas, suggestions welcomed.

Ivan but knows this board will turn me to
Ivan Growth's Avatar
Ivan Growth Ivan Growth is offline
Junior Member with 26 posts.
THREAD STARTER
 
Join Date: Sep 2004
Experience: Intermediate
14-Mar-2006, 09:56 AM
<grinning>

Got it fixed! See, I knew this board would help.

Secret? I unplugged printer from AC and the PC. I powered down the PC>rebooted. Started programs>shutdown PC. Rebooted. Plugged in printer and let the PC find the printer.

Voila. When all else fails, power down, more than once.

Ivan
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