CP Technologies Hard Drive Enclosure Problem

frank12 · 05-Jan-2007, 01:55 PM #1

I recently purchased a cp technologies hard drive enclosure p/n cp-ue-308 and installed a seagate st36811a hard drive in it. The hard drive worked when it was taken out of a dell desktop. Problem is that the hard drive shows up in the device manager but does not show up as a separate drive under Windows Explorer. The newer computer that the enclosure is running on has XP. I've attached the device and disk manager screen captures.

kiwiguy · 05-Jan-2007, 04:07 PM #2

What is the drive jumpered as?

I have seen similar issues when the drive inside the enclosure was not set as Master, however this can vary with enclosure firmware.

frank12 · 05-Jan-2007, 04:11 PM #3

it is jumpered on pins 7 & 8 which is labeled as "master or single drive"

JohnWill · 05-Jan-2007, 04:44 PM #4

I see no screen captures.

**Triple6** · 05-Jan-2007, 05:47 PM #5

Does the drive show in Disk Management?

http://www.theeldergeek.com/disk_management.htm

frank12 · 05-Jan-2007, 07:12 PM #6

screen captures should now be attached.

frank12 · 05-Jan-2007, 08:22 PM #7

yes, the drive shows in disk management

JohnWill · 05-Jan-2007, 08:22 PM #8

Well, it's probably time to connect it as a secondary drive on the desktop directly, since it appears that the partition isn't properly recognized. It may be something to do with the USB enclosure.

win2kpro · 05-Jan-2007, 08:24 PM #9

Did you install the driver for the unit?

JohnWill · 05-Jan-2007, 08:29 PM **#10**

You don't need any drivers for USB mass storage for ME/2K/XP.

win2kpro · 05-Jan-2007, 08:31 PM **#11**

The manufacturers website has a driver for this enclosure.

http://www.cptechusa.com/support.html

win2kpro · 05-Jan-2007, 08:43 PM **#12**

Here is the manual for the drive. Is the drive powered by the USB buss or do you have a power adapter for it?

http://www.cptechusa.com/manuals/CP-...%20Manual).pdf

frank12 · 05-Jan-2007, 08:52 PM **#13**

The factory technical help dept was only able to tell me that the XP requires no drivers for the enclosure. The enclosure does have a power adapter.

frank12 · 05-Jan-2007, 08:55 PM **#14**

How do I install it as a secondary drive? I just want to be able to get information off of it and use it to back up files. Could you elaborate on what you mean? Thanks.

JohnWill · 05-Jan-2007, 09:01 PM **#15**

Quote:

Originally Posted by win2kpro

The manufacturers website has a driver for this enclosure.

http://www.cptechusa.com/support.html

They're obviously for W98SE, since you REALLY don't need them for later versions of Windows.

Quote:

The factory technical help dept was only able to tell me that the XP requires no drivers for the enclosure.

Like I said.

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