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CP Technologies Hard Drive Enclosure Problem

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frank12's Avatar
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05-Jan-2007, 12:55 PM #1
CP Technologies Hard Drive Enclosure Problem
I recently purchased a cp technologies hard drive enclosure p/n cp-ue-308 and installed a seagate st36811a hard drive in it. The hard drive worked when it was taken out of a dell desktop. Problem is that the hard drive shows up in the device manager but does not show up as a separate drive under Windows Explorer. The newer computer that the enclosure is running on has XP. I've attached the device and disk manager screen captures.
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05-Jan-2007, 03:07 PM #2
What is the drive jumpered as?

I have seen similar issues when the drive inside the enclosure was not set as Master, however this can vary with enclosure firmware.
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05-Jan-2007, 03:11 PM #3
it is jumpered on pins 7 & 8 which is labeled as "master or single drive"
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05-Jan-2007, 03:44 PM #4
I see no screen captures.
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05-Jan-2007, 04:47 PM #5
Does the drive show in Disk Management?

http://www.theeldergeek.com/disk_management.htm
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05-Jan-2007, 06:12 PM #6
screen captures should now be attached.
Attached Files
File Type: pdf hard drive help.pdf (43.0 KB, 34 views)
frank12's Avatar
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05-Jan-2007, 07:22 PM #7
yes, the drive shows in disk management
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05-Jan-2007, 07:22 PM #8
Well, it's probably time to connect it as a secondary drive on the desktop directly, since it appears that the partition isn't properly recognized. It may be something to do with the USB enclosure.
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05-Jan-2007, 07:24 PM #9
Did you install the driver for the unit?
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05-Jan-2007, 07:29 PM #10
You don't need any drivers for USB mass storage for ME/2K/XP.
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05-Jan-2007, 07:31 PM #11
The manufacturers website has a driver for this enclosure.

http://www.cptechusa.com/support.html
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05-Jan-2007, 07:43 PM #12
Here is the manual for the drive. Is the drive powered by the USB buss or do you have a power adapter for it?

http://www.cptechusa.com/manuals/CP-...%20Manual).pdf
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05-Jan-2007, 07:52 PM #13
The factory technical help dept was only able to tell me that the XP requires no drivers for the enclosure. The enclosure does have a power adapter.
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05-Jan-2007, 07:55 PM #14
How do I install it as a secondary drive? I just want to be able to get information off of it and use it to back up files. Could you elaborate on what you mean? Thanks.
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05-Jan-2007, 08:01 PM #15
Quote:
Originally Posted by win2kpro
The manufacturers website has a driver for this enclosure.

http://www.cptechusa.com/support.html
They're obviously for W98SE, since you REALLY don't need them for later versions of Windows.
Quote:
The factory technical help dept was only able to tell me that the XP requires no drivers for the enclosure.
Like I said.
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