Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Hardware Hardware
Search Search
Search for:
Tech Support Guy > > >

Dell PC going into sleep mode


(!)

dmcg69's Avatar
dmcg69 dmcg69 is offline
Member with 66 posts.
THREAD STARTER
 
Join Date: Nov 2003
05-Jul-2007, 04:44 AM #1
Dell PC going into sleep mode
Hi people, I have two dell machines one at work and one at home. When left for around 1 hour they go into standby and never come back out again no matter what i do. The monitor light just stays on orange and no longer green. This means i have to power the machine down by holding the on/off button.

Sometime the machines can come out of standby but not often.

Has anyone any idea what might be causing this, seems to be a Dell only thing?

Thanks
WiiZARD's Avatar
WiiZARD WiiZARD is offline
Computer Specs
Junior Member with 6 posts.
 
Join Date: Jun 2007
05-Jul-2007, 06:44 AM #2
Go to "Control Panel > Power Options", then on the first tab (Power Schemes) you should see a drop-down menu labeled "System standby". Make sure that the drop-down menu reads "Never" then Apply the changed settings and click OK.

I also have a DELL (Dimension 8400) and I once accidentally put my system to sleep and I had exactly the same problem as you. ie. I couldn't "wake up" the system to go straight back into Windows, I had to hold the power button and start it up again.
dmcg69's Avatar
dmcg69 dmcg69 is offline
Member with 66 posts.
THREAD STARTER
 
Join Date: Nov 2003
06-Jul-2007, 05:43 AM #3
thanks for your reply but the setting for system standby in currently set to never. I have no idea why its still doing it, even on both pcs!
pc911's Avatar
pc911 pc911 is offline
Junior Member with 2 posts.
 
Join Date: Jun 2008
Experience: Intermediate
18-Jun-2008, 11:36 PM #4
Same Issue
I have been experiencing the same issue on my new dell PC. It is actually quite annoying and I have yet to correct the issue. If I discover some way to resolve the problem I will post it here.
EnfoToad's Avatar
EnfoToad EnfoToad is offline
Computer Specs
Senior Member with 587 posts.
 
Join Date: Jun 2007
Experience: Advanced
18-Jun-2008, 11:43 PM #5
Have you guys tried to contact Dell? If it is a brand new computer there should be a phone line you can call for tech support? I have googled your problem and it looks like there are a lot of people with the same problem. I can't find any answers.
win2kpro's Avatar
Computer Specs
Member with 11,665 posts.
 
Join Date: Jul 2005
Location: Southeast US
Experience: Advanced
19-Jun-2008, 01:14 AM #6
I don't know if your setting are going to be exactly like the attached pic, but try to set your power scheme as shown in the pic and see if that solves your problem.

Be sure after you make your choices to click APPLY, then click OK.
Attached Thumbnails
Dell PC going into sleep mode-power-scheme.jpg  
EnfoToad's Avatar
EnfoToad EnfoToad is offline
Computer Specs
Senior Member with 587 posts.
 
Join Date: Jun 2007
Experience: Advanced
19-Jun-2008, 12:14 PM #7
What OS do you guys have on the PC? I was looking online and a lot of people say this happens when you have Vista.
pc911's Avatar
pc911 pc911 is offline
Junior Member with 2 posts.
 
Join Date: Jun 2008
Experience: Intermediate
23-Jun-2008, 10:58 PM #8
Yes, I do have windows vista..
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑