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Help With Dynex Webcam

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blaster_ryder240's Avatar
Junior Member with 1 posts.
 
Join Date: Sep 2007
07-Sep-2007, 02:41 PM #1
Help With Dynex Webcam
Hi i have a DYNEX DESKTOP WEBCAM - DX-DTCAM. It use to work just fine but now when i turn it on its just black does anyone know how to fix this
Dashboardturtle's Avatar
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Join Date: Oct 2007
Experience: Intermediate
03-Oct-2007, 06:55 PM #2
I also have the same camera, and have the same problem. I've uninstalled and reinstalled the drivers 3 times, and it doesn't seem to be working any better. Can anybody out there help?
Armiris's Avatar
Computer Specs
Member with 492 posts.
 
Join Date: Sep 2007
Experience: Beginner-Intermediate
03-Oct-2007, 06:58 PM #3
Get a new webcam?
simages's Avatar
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Join Date: Nov 2007
07-Nov-2007, 12:50 PM #4
Oh that's helpful....
I too have 5 New in Box DYNEX DX-DTCAM and have the same problem with a black screen. Won't work with the Camera Web software included, MS camera utilities, MS movie maker and CAMTASIA Studio. I've uninstalled and reinstalled a few times and have used the JUN07 drivers from the web site...... Although not rocket science, anyone have any know solutions other then "buy a new Webcam or go to the web site?
Help is appreciated and Thanks in Advance

Followup; Did uninstall the software>unplugged the DX-DTCAM>obtained latest DL from DYNEX>reinstalled by running the setup from the drivers folder which installed the drivers and webcam software>then plugged in DX-DTCAM hardware and let windows install....... That said all is well in all camera programs i.e. camera plugged in, camera starts and stops etc.....

However; the image and capture is still BLACK!

Ideas?

Last edited by simages; 07-Nov-2007 at 02:46 PM..
Armiris's Avatar
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Experience: Beginner-Intermediate
08-Nov-2007, 07:31 PM #5
Buy a different brand of webcam. That's the only solution I can think of.
simages's Avatar
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Join Date: Nov 2007
09-Nov-2007, 12:11 PM #6
I would replace them "IF" it were a Harware problem...
Ahh...
OK….. Running Windows XP

First, I went back to the Dynex site to download the JUN07 product drivers from here;

http://www.dynexproducts.com/p-459-d...eb-camera.aspx

Extracted the zipped file download to my Flash drive> clicked on the setup icon to run the install menu; clicked on the driver button and in my case I selected repair.

I had previously installed the applications like Web Campanion2 as well as some other 3rd party video capture software, I left it all installed! Made sure the lens was turned L-R for focus….. In addition, I left the DX-DTCAM plugged in as well.

It appears that the only thing messing up this install is the Hewlett driver that is run by default and I do not care were it comes from either. BOTTOMLINE; have to get the Dynex Webcam hardware to install as such.

Like everyone else got many features to work however; the image capture and/or preview was STILL Black.

That said and camera plugged in; I went to Computer> Properties> Hardware>Device Mgr>imaging devices>Properties>Update Driver……

Wizard should popup> select Yes, this time only>Install from list or specific location>Select don’t search; I will choose the driver to install.

Should now see Update Wizard with the Dynex WebCam listed> Highlight it and select Next>Select Continue Anyway.

Let the Wizard run and install the Dynex Webcam drivers, might have 1 or 2 overwrite files if so; Select Yes.
FINISH – Reboot computer
rubberduck22's Avatar
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Join Date: Jul 2008
Experience: Beginner
24-Jul-2008, 09:54 PM #7
Is the dynex webcam just a camera and a thing that takes videos? or can u chat live with people who have webcams?
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