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Install Realtek HD Audio Driver failed!


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yabala1971's Avatar
yabala1971 yabala1971 is offline
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Join Date: Oct 2007
Experience: Advanced
10-Oct-2007, 08:38 AM #1
Exclamation Install Realtek HD Audio Driver failed!
My computer configuration

Intel D945GCNL Essential Destop Board
Intel 106 GHZ Duel core Processor
1Gb Dynet Ram
200 Gb Seagate HDD
Geforce 7300EL PCI Graphics CArd

OS : windows Xp professional

when i am installing the driver cd the audo driver is not getting installed

error message "Install Realtek HD Audio Driver failed!"

not able to update the driver, when i click update driver nothing doing.

Not able to uninstall the Realtek HD Audio Driver

I tried by update the bios but not solved

Please help me to solve this issue.

Balakrishnan
Goldfish92's Avatar
Goldfish92 Goldfish92 is offline
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Join Date: Aug 2007
Location: Lancashire, United Kingdom
Experience: Advanced
10-Oct-2007, 12:44 PM #2
Unistall the drivers from within device manager then retry.
rykard's Avatar
rykard rykard is offline
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Join Date: Oct 2007
Experience: Advanced
10-Oct-2007, 09:17 PM #3
I am having a similar problem with my Alienware Area 51-M 7700. My sound went out so I uninstalled the driver and downloaded a newer version form Alienware. I have had intermittent success in installing it (meaning that it sometimes works until I restart and when I reformatted sound worked until then as well). I have done a fairly exhaustive search on various web sites and have seen many people with the same error but never a solution... at least one that actually does anything. I have uninstalled both the driver and the device. Re-installed the chipset for the motherboard and reformatted and reinstalled everything.

So here are the current details:

Initially the installation jumps to 50% then reports:

Cann't find Match Realtek HDAudio Inf File !

After I acknowledge the message I get:

Realtek HD Audio driver Setup Failure !

The report in my system... If you want the whole 40 page version let me know.

EVEREST Home Edition 2003-2005 Lavalys, Inc.

--------------------------------------------------------------------------------


Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer RICK-418F46559A
Generator Rick
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2007-10-10
Time 18:07


Summary

--------------------------------------------------------------------------------


Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name RICK-418F46559A
User Name Rick

Motherboard:
CPU Type Intel Pentium 4 520, 2800 MHz (14 x 200)
Motherboard Name CLEVO D900T
Motherboard Chipset Intel Grantsdale i915P
System Memory 1536 MB (DDR2-533 DDR2 SDRAM)
BIOS Type Phoenix (10/25/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter ATI MOBILITY RADEON X800 (256 MB)
Video Adapter ATI MOBILITY RADEON X800 (256 MB)
3D Accelerator ATI Mobility Radeon X800 (M28)
Monitor Plug and Play Monitor

Multimedia:
Audio Adapter Intel 82801FB ICH6 - High Definition Audio Controller [B-1]

Storage:
IDE Controller Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
SCSI/RAID Controller WinXP Promise SATA378 (tm) IDE Controller
Disk Drive SAMSUNG MP0603H SCSI Disk Device (60 GB, 5400 RPM, Ultra-ATA/100)
Disk Drive GENERIC USB Storage-CFC USB Device
Disk Drive GENERIC USB Storage-SMC USB Device
Disk Drive GENERIC USB Storage-MSC USB Device
Disk Drive GENERIC USB Storage-SDC USB Device
Optical Drive QSI CDRW/DVD SBW242B (DVD:8x, CD:24x/10x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 57274 MB (50761 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Atheros Wireless Network Adapter (192.168.1.102)
Network Adapter Realtek RTL8169/8110 Family Gigabit Ethernet NIC

Peripherals:
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [B-1]
USB Device BisonCam, USB2.0
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery


DMI

--------------------------------------------------------------------------------


[ BIOS ]

BIOS Properties:
Vendor Phoenix Technologies LTD
Version 6.00
Release Date 10/25/2005
Size 512 KB
Boot Devices Floppy Disk, Hard Disk
Capabilities Flash BIOS, Shadow BIOS, BBS, Smart Battery
Supported Standards DMI, APM, ESCD, PnP
Expansion Capabilities ISA, PCI, PCMCIA, USB

[ System ]

System Properties:
Manufacturer alienware
Product D900T
Version Revision A
Serial Number 0123456789
Universal Unique ID 0090F53F-88EF0000-00000000-00000000
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer CLEVO
Product D900T
Version Revision A
Serial Number 400

[ Chassis ]

Chassis Properties:
Manufacturer No Enclosure
Version N/A
Serial Number None
Asset Tag No Asset Tag
Boot-Up State Safe
Power Supply State Safe
Thermal State Safe
Security Status None

[ Processors / D0 ]

Processor Properties:
Manufacturer Intel
Version D0
Maximum Clock 4000 MHz
Current Clock 2800 MHz
Type Central Processor
Voltage 1.8 V
Status Enabled
Upgrade Slot 1
Socket Designation WMT478/NWD

[ Caches / L1 Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Maximum Size 16 KB
Installed Size 16 KB
Supported SRAM Type Asynchronous, Burst, Pipeline Burst
Current SRAM Type Asynchronous
Socket Designation L1 Cache

[ Caches / L2 Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Maximum Size 512 KB
Installed Size 1024 KB
Supported SRAM Type Asynchronous, Burst, Pipeline Burst
Current SRAM Type Burst
Socket Designation L2 Cache

[ Caches / L3 Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Maximum Size 512 KB
Installed Size 1024 KB
Supported SRAM Type Asynchronous, Burst, Pipeline Burst
Current SRAM Type Burst
Socket Designation L3 Cache

[ Memory Devices / J6G1 ]

Memory Device Properties:
Form Factor DIMM
Type Detail Synchronous
Size 256 MB
Speed 66 MHz
Total Width 64-bit
Data Width 64-bit
Device Locator J6G1
Bank Locator DIMM 0

[ Memory Devices / J6G2 ]

Memory Device Properties:
Form Factor DIMM
Type Detail Synchronous
Size 512 MB
Speed 66 MHz
Total Width 64-bit
Data Width 64-bit
Device Locator J6G2
Bank Locator DIMM 1

[ Memory Devices / J6H1 ]

Memory Device Properties:
Form Factor DIMM
Type Detail Synchronous
Size 256 MB
Speed 66 MHz
Total Width 64-bit
Data Width 64-bit
Device Locator J6H1
Bank Locator DIMM 2

[ Memory Devices / J6H2 ]

Memory Device Properties:
Form Factor DIMM
Type Detail Synchronous
Size 512 MB
Speed 66 MHz
Total Width 64-bit
Data Width 64-bit
Device Locator J6H2
Bank Locator DIMM 3

[ System Slots / PCI Slot #1 - J5B1 ]

System Slot Properties:
Slot Designation PCI Slot #1 - J5B1
Type PCI
Data Bus Width 32-bit
Length Long

[ System Slots / PCI Slot #2 - J6B2 ]

System Slot Properties:
Slot Designation PCI Slot #2 - J6B2
Type PCI
Data Bus Width 32-bit
Length Long

[ System Slots / PCI Slot #3 - J6B1 ]

System Slot Properties:
Slot Designation PCI Slot #3 - J6B1
Type PCI
Data Bus Width 32-bit
Length Long

[ System Slots / PCI Slot #4 - J7B2 ]

System Slot Properties:
Slot Designation PCI Slot #4 - J7B2
Type PCI
Data Bus Width 32-bit
Length Long

[ System Slots / PCIe Slot #1 - J7C1 ]

System Slot Properties:
Slot Designation PCIe Slot #1 - J7C1
Type PCI-E x1
Data Bus Width 32-bit
Length Long

[ System Slots / PCIe Slot #2 - J8C2 ]

System Slot Properties:
Slot Designation PCIe Slot #2 - J8C2
Type PCI-E x1
Data Bus Width 32-bit
Length Long

[ Port Connectors / COM 1 ]

Port Connector Properties:
Port Type Serial Port 16550A Compatible
Internal Reference Designator J2A1
Internal Connector Type 9 Pin Dual Inline (pin 10 cut)
External Reference Designator COM 1
External Connector Type DB-9 pin male

[ Port Connectors / Parallel ]

Port Connector Properties:
Port Type Parallel Port ECP/EPP
Internal Reference Designator J3A1
Internal Connector Type 25 Pin Dual Inline (pin 26 cut)
External Reference Designator Parallel
External Connector Type DB-25 pin female

[ Port Connectors / Keyboard ]

Port Connector Properties:
Port Type Keyboard Port
Internal Reference Designator J1A1
Internal Connector Type None
External Reference Designator Keyboard
External Connector Type Circular DIN-8 male

[ Port Connectors / PS/2 Mouse ]

Port Connector Properties:
Port Type Keyboard Port
Internal Reference Designator J1A1
Internal Connector Type None
External Reference Designator PS/2 Mouse
External Connector Type Circular DIN-8 male

[ On-Board Devices / D900T ]

On-Board Device Properties:
Description D900T
Type Sound


Overclock

--------------------------------------------------------------------------------


CPU Properties:
CPU Type Intel Pentium 4 520
CPU Alias Prescott
CPU Stepping D0
Engineering Sample No
CPUID CPU Name Intel(R) Pentium(R) 4 CPU 2.80GHz
CPUID Revision 00000F34h

CPU Speed:
CPU Clock 2801.94 MHz (original: 2800 MHz)
CPU Multiplier 14.0x
CPU FSB 200.14 MHz (original: 200 MHz)
Memory Bus 266.85 MHz

CPU Cache:
L1 Trace Cache 12K Instructions
L1 Data Cache 16 KB
L2 Cache 1 MB (On-Die, ECC, ATC, Full-Speed)

Motherboard Properties:
Motherboard ID
Motherboard Name CLEVO D900T

Chipset Properties:
Motherboard Chipset Intel Grantsdale i915P
Memory Timings 4-4-4-12 (CL-RCD-RP-RAS)

SPD Memory Modules:
DIMM1: PDP Systems 256 MB DDR2-533 DDR2 SDRAM (4.0-4-4-12 @ 266 MHz) (3.0-3-3-9 @ 200 MHz)
DIMM2: Xerox MALABS 512 MB DDR2-533 DDR2 SDRAM (5.0-4-4-11 @ 266 MHz) (4.0-4-4-11 @ 266 MHz) (3.0-3-3-8 @ 200 MHz)
DIMM3: PDP Systems 256 MB DDR2-533 DDR2 SDRAM (4.0-4-4-12 @ 266 MHz) (3.0-3-3-9 @ 200 MHz)
DIMM4: Samsung M4 70T6554CZ3-CD5 512 MB DDR2-533 DDR2 SDRAM (5.0-4-4-11 @ 266 MHz) (4.0-4-4-11 @ 266 MHz) (3.0-3-3-8 @ 200 MHz)

BIOS Properties:
System BIOS Date 10/25/05
Video BIOS Date 05/01/06
DMI BIOS Version 6.00

Graphics Processor Properties:
Video Adapter ATI Mobility Radeon X800 (M28)
GPU Code Name M28 (PCI Express x16 1002 / 5D4A, Rev 00)
GPU Clock 223 MHz
Memory Clock 197 MHz


Power Management

--------------------------------------------------------------------------------


Power Management Properties:
Current Power Source AC Line
Battery Status 100 % (High Level)
Full Battery Lifetime Unknown
Remaining Battery Lifetime Unknown


Sensor

--------------------------------------------------------------------------------


Sensor Properties:
Sensor Type HDD

Temperatures:
CPU 53 C (127 F)
SAMSUNG MP0603H 44 C (111 F)


CPU

--------------------------------------------------------------------------------


CPU Properties:
CPU Type Intel Pentium 4 520, 2800 MHz (14 x 200)
CPU Alias Prescott
CPU Stepping D0
Instruction Set x86, MMX, SSE, SSE2, SSE3
Original Clock 2800 MHz
Min / Max CPU Multiplier 14x / 14x
Engineering Sample No
L1 Trace Cache 12K Instructions
L1 Data Cache 16 KB
L2 Cache 1 MB (On-Die, ECC, ATC, Full-Speed)

Multi CPU:
CPU #0 Intel(R) Pentium(R) 4 CPU 2.80GHz, 2800 MHz
CPU #1 Intel(R) Pentium(R) 4 CPU 2.80GHz, 2800 MHz

CPU Physical Info:
Package Type 775 Contact LGA
Package Size 3.75 cm x 3.75 cm
Transistors 125 million
Process Technology 7M, 90 nm, CMOS, Cu, Low-K Inter-Layer, High-K Gate, Strained Si
Die Size 112 mm2
Core Voltage 1.425 V
I/O Voltage 1.425 V
Typical Power 84 - 115 W (depending on clock speed)
Maximum Power 101 - 151 W (depending on clock speed)

CPU Manufacturer:
Company Name Intel Corporation
Product Information http://www.intel.com/products/browse/processor.htm

CPU Utilization:
CPU #1 / HTT Unit #1 0 %
CPU #1 / HTT Unit #2 100 %


CPUID

--------------------------------------------------------------------------------


CPUID Properties:
CPUID Manufacturer GenuineIntel
CPUID CPU Name Intel(R) Pentium(R) 4 CPU 2.80GHz
CPUID Revision 00000F34h
IA Brand ID 00h (Unknown)
Platform ID 13h (Socket 775)
IA CPU Serial Number Unknown
Microcode Update Revision 17
HTT / CMP Units 2 / 1

Instruction Set:
64-bit x86 Extension (AMD64, EM64T) Not Supported
Alternate Instruction Set Not Supported
AMD 3DNow! Not Supported
AMD 3DNow! Professional Not Supported
AMD Enhanced 3DNow! Not Supported
AMD Extended MMX Not Supported
Cyrix Extended MMX Not Supported
IA-64 Not Supported
IA MMX Supported
IA SSE Supported
IA SSE 2 Supported
IA SSE 3 Supported
CLFLUSH Instruction Supported
CMPXCHG8B Instruction Supported
CMPXCHG16B Instruction Not Supported
Conditional Move Instruction Supported
MONITOR / MWAIT Instruction Supported
RDTSCP Instruction Not Supported
SYSCALL / SYSRET Instruction Not Supported
SYSENTER / SYSEXIT Instruction Supported
VIA FEMMS Instruction Not Supported

Security Features:
Advanced Cryptography Engine (ACE) Not Supported
Data Execution Prevention (DEP, NX, EDB) Not Supported
Hardware Random Number Generator (RNG) Not Supported
Montgomery Multiplier & Hash Engine Not Supported
Processor Serial Number (PSN) Not Supported

Power Management Features:
Automatic Clock Control Supported
Enhanced Halt State (C1E) Not Supported
Enhanced SpeedStep Technology (EIST, ESS) Not Supported
Frequency ID Control Not Supported
LongRun Not Supported
LongRun Table Interface Not Supported
PowerSaver 1.0 Not Supported
PowerSaver 2.0 Not Supported
PowerSaver 3.0 Not Supported
Processor Duty Cycle Control Supported
Software Thermal Control Not Supported
Temperature Sensing Diode Not Supported
Thermal Monitor 1 Supported
Thermal Monitor 2 Not Supported
Thermal Monitoring Not Supported
Thermal Trip Not Supported
Voltage ID Control Not Supported

CPUID Features:
36-bit Page Size Extension Supported
Address Region Registers (ARR) Not Supported
CPL Qualified Debug Store Supported
Debug Trace Store Supported
Debugging Extension Supported
Fast Save & Restore Supported
Hyper-Threading Technology (HTT) Supported, Enabled
L1 Context ID Supported
Local APIC On Chip Supported
Machine Check Architecture (MCA) Supported
Machine Check Exception (MCE) Supported
Memory Configuration Registers (MCR) Not Supported
Memory Type Range Registers (MTRR) Supported
Model Specific Registers (MSR) Supported
Page Attribute Table (PAT) Supported
Page Global Extension Supported
Page Size Extension (PSE) Supported
Pending Break Event Supported
Physical Address Extension (PAE) Supported
Secure Virtual Machine Extensions (Pacifica) Not Supported
Self-Snoop Supported
Time Stamp Counter (TSC) Supported
Virtual Machine Extensions (Vanderpool) Not Supported
Virtual Mode Extension Supported
ukdave74's Avatar
ukdave74 ukdave74 is offline
Junior Member with 1 posts.
 
Join Date: Nov 2007
Experience: Advanced
16-Nov-2007, 08:50 AM #4
Been in this situation myself, twice.
1st time I had to wipe windows and re-install.
2nd time, I used Add/Remove Programs to un-install the Realtek drivers. Then followed the instruction in the Readme.txt file

Quote from readme.txt
"Step 1. Before installing the Realtek HD Audio Drivers, Press the
[Cancel] button if Windows detect the Multimedia Audio device."

Windows tried to install the drivers twice, before the Realtek installer was finished.

hth
Dave
DMMD's Avatar
DMMD DMMD is offline
Junior Member with 1 posts.
 
Join Date: Dec 2007
03-Dec-2007, 08:16 AM #5
Gigabyte site is good support
Hope these links are help.

http://www.gbt-tech.co.uk/Support/Mo...spx?FAQID=2538

http://www.gbt-tech.co.uk/Support/Mo...spx?FAQID=2501

this fixed it for me
mashoodak's Avatar
mashoodak mashoodak is offline
Junior Member with 1 posts.
 
Join Date: Mar 2008
Experience: Intermediate
10-Mar-2008, 02:09 PM #6
Thumbs up DDm
Thank Q Buddy for giving such a valuable information Which helped me a lot for solving this Audio problem

Thanks once again... Keep helping others..
Bye
brianhd's Avatar
brianhd brianhd is offline
Junior Member with 1 posts.
 
Join Date: Apr 2008
Experience: Intermediate
20-Apr-2008, 04:27 PM #7
Smile Thanks Dmmd
JUST A QUICK THANKS TO DMMD FOR THE ADVICE ON MY REALTEK HD AUDIO DRIVER FAILURE I USED THE FOLLOWING LINK http://www.gbt-tech.co.uk/Support/Mo...?FAQID=2538,IT SOLVED ALL MY PROBS NOW I CAN HEAR GOOD SOUND THANKS KEEP UP THE GOOD WORK YOUS GUYS
born with compi's Avatar
born with compi born with compi is offline
Junior Member with 1 posts.
 
Join Date: Jan 1970
Location: tehran
Experience: Computer Illiterate
05-Jun-2008, 08:49 PM #8
Thumbs up Thank u very much Dmmd
i am so thank ful to you
what would happen if i did not found you and this site
you made my day by solving this huge problem
u are great pal
good luck.
i also this link:
http://www.gbt-tech.co.uk/Support/Mo...?FAQID=2538
rosses 4 u

born with compi
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