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No hard drive detected!!


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problemcase's Avatar
problemcase problemcase is offline
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30-Dec-2007, 01:05 PM #1
No hard drive detected!!
My DELL Latitude D520 Windows XP laptop had been working fine until one day it suddenly told me there were no bootable devices. I ran the onboard diagnostics and it said there was no hard drive detected. It's only a year and a half old and i have no idea what is wrong. Can anyone help??
Thanks...
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30-Dec-2007, 01:18 PM #2
Hi, welcome and happy Sunday!

Well, as much as I hate to disappoint you, it does indeed sound like a fail hard disk drive. This solely based on the “built-in” diagnostics results that you provided. They are usually good a determining when the drive is not detectable, but that’s about all.

Let me see if I can find some documentation on your laptop, but “normally” the task of replacing the drives in laptops now days is pretty simple to do. Even at the beginner level.

Do you have your restoration disk?

Thanks and have a wonderful day!

Shane
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problemcase problemcase is offline
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30-Dec-2007, 01:22 PM #3
HI Shane, yep having a good sunday thanks. Is it possible to retrieve anything from the hard drive. I do have the recovery disk but didn't want to use it yet. could it be a loose connection somewhere?
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30-Dec-2007, 01:22 PM #4
I’m back… I found some really good documentation for your laptop on Dell’s support page.

Removing the HDD:

http://support.dell.com/support/edoc....htm#wp1123687

Complete service manual:

http://support.dell.com/support/edoc...m_en/index.htm


Thanks and have a wonderful day!

Shane
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30-Dec-2007, 04:49 PM #5
Something like this could be used to copy off anything from the old drive...if it cannot be read you can try freezing it for 4 hours in a Ziplok bag and then try again and copy quickly if you see anything.
http://www.tigerdirect.com/applicati...9277&CatId=470
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Last edited by Rich-M; 30-Dec-2007 at 06:37 PM..
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30-Dec-2007, 06:06 PM #6
Hi again….

Well, it is possible that “something” is loose, but highly unlikely unless you dropped the laptop recently!

Sure, take the drive out and reseat it… try to see if it will access. No doubt about that one & it’s worth trying too!

As to data recovery… It’s always worth a try, but “NOT DETECTED” usually means either the controller board on the drive is faulty or the drive motor is dead.

You can buy a 2.5” to 3.5” hard drive adapter and hook it up to a normal PC to try and retrieve the data. It’s always worth a try, but I wouldn’t get your hopes up “too high”. There are professional data recovery providers that can get the information off the drive regardless of the state. However, it better be REALLY important because that is a very costly service!

As to “freezing” the drive…. I have never seen that work when the drive is not detected at all. I have seen it work on a “failing” drive that gets extremely HOT when you try to recover the files and dies because it overheats.

I hate to admit this, but I actually managed to get data off of a drive by slamming it super hard, FLAT on it’s TOP SIDE on the ground too. It ran after slamming it down. However, I do not recommend trying this unless you JUST DON’T CARE anymore and say “what the heck” better than nothing.

Good luck and have fun!

Shane
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Badashell Badashell is offline
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31-Dec-2007, 06:07 AM #7
Recovering files from old/formatted/injuried harddrives is quite simple with Getdataback from http://www.runtime.org/
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