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Solved: New custom box. SoundMAX audio issue


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CESMOtacon CESMOtacon is offline
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28-May-2008, 04:08 PM #1
Question Solved: New custom box. SoundMAX audio issue
EDIT: I think it actually may be a problem with the hard drive. I know it's a strange setup and all. And I have had this sort of audio distortion before, when my hard drives in my other box were acting funny. Perhaps I should try the fix I used on my other computer. I will post results as soon as I get around to it

EDIT 2: I actually decided not to just go ahead and reinstall my hard drive controllers. Rather, I decided to run HDTune and see what I could find.

Transfer Rate:

Min 1.8 MB/sec
Max 35.0 MB/sec
Avg 25.6 MB/sec

Access time: 16.8ms
Burst rate: 77.3 MB/sec
CPU Usage: 4.0%

This isn't running as fast as it should, but not as slow as the other ones either..

Another bit well worth mentioning is that when I had first tried to install this hard drive there were bad sectors (It is an old maxtor i've had kicking around.) I ran HDD regenerator which took forever, but it said it recovered 21 bad sectors. I still had to format the drive before installing windows, otherwise it wouldn't locate the install files.



I just built a new PC. Everything has gone just fine, aside from a small issue dealing with bad sectors, but I cleared it up. Anyway, so I have it up and running windows, I ran automatic update, got everything I need. but I've encountered 2 problems.

Problem 1: My gets choppy for a second every few minutes.

Problem 2: I got a BSOD while installing SP:3. However, I was having the audio issues before trying to install SP3, I was just hoping maybe something in SP3 could remedy my issue.

I have upgraded to the most recent drivers, etc. and the problem with my sound still persists. I am not so worried about the SP3 BSOD, that can wait.


My basic overview of my computer specs are as follows:

2048MB OCZ DDR3 1333MHz - RAM
80GB Maxtor IDE hard drive piggy backed on my only IDE port with my disc drive.
Core 2 duo 2.33 GHz
ATI Radeon HD 2600 XT - Graphics card
Asus P5K3 Deluxe Mobo with SoundMax HD integrated audio.

Things to take note of: The case I have uses front audio jacks as well, which are listed separately in the dxdiag below. Also, the radeon has it's own audio output, which is also listed in the dxdiag below.

I hope this is more than enough information to spot the error. I am at a loss here. I don't believe the problem lies with the hardware, because I booted a linux liveCD and didn't seem to have any problems.




These are the specs from dxdiag:



Time of this report: 5/28/2008, 15:59:04
Machine name: HAL
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: P5K3 Deluxe
BIOS: BIOS Date: 04/23/07 21:27:14 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz (2 CPUs)
Memory: 2048MB RAM
Page File: 511MB used, 3427MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode




But to be more precise, here are my integrated soundchip specs:





Description: SoundMAX HD Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_1043829B&REV_1003
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: ADIHdAud.sys
Driver Version: 5.10.0001.6110 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/16/2007 09:09:06, 293888 bytes
Other Files:
Driver Provider: AnalogDevices
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
Registry: OK
Sound Test Result: Not run

Description: ATI HD Audio rear output
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtiHdAud.sys
Driver Version: 5.00.40001.0008 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 12/28/2006 12:44:44, 84992 bytes
Other Files:
Driver Provider: ATI
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 48000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: HD Audio front headphone
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_1043829B&REV_1003
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: ADIHdAud.sys
Driver Version: 5.10.0001.6110 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/16/2007 09:09:06, 293888 bytes
Other Files:
Driver Provider: AnalogDevices
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SoundMAX HD Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ADIHdAud.sys
Driver Version: 5.10.0001.6110 (English)
Driver Attributes: Final Retail
Date and Size: 1/16/2007 09:09:06, 293888 bytes
Cap Flags: 0x41
Format Flags: 0xCCC



NOTE: I did run all of the sound tests and they were all fine, but between when I saved the report and then, I had closed dxdiag, so it cleared the results.

Last edited by CESMOtacon; 28-May-2008 at 04:58 PM..
managed's Avatar
managed   (Allan) managed is offline
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28-May-2008, 09:57 PM #2
I would get a new hard drive.
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CESMOtacon CESMOtacon is offline
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29-May-2008, 12:00 AM #3
That isn't very helpful. A new hard drive would help anyone in this situation, but as you can imagine, since I just built this computer my budget is empty. I could however, do a deep level format and resurface the drive to restore it to factory settings. But I'd like to try other solutions first.
CESMOtacon's Avatar
CESMOtacon CESMOtacon is offline
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14-Jun-2008, 12:21 PM #4
Due to the fact that it is a hard drive issue, I'm marking this thread as solved.
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