[olmosjos]

I have a HP pavilion 2710us, since 2 months, and Windows Vista Home premium.

But I have a weird problem with my laptop keyboard. When I type the buttons, NO letters and numbers appears, besides When I push caps locks the ligth next to the button doesn´t appear.

In Control panel, I checked the keyboard hardaware, and It says that runs correctly, I updated the drivers also. and the problem remains.

I wrote this from another pc. My keyboard is useless right now

Please Help me , I use microsoft word almost everyday.

[leafblower29]

Try plugging in a usb keyboard.

[JPLamb]

has the laptop been dropped of knocked hard lately? what did you do before it stopped working??

[arknorth]

Bloody HP - reusing model numbers again! Punched in your original numbers and got a vintage Compaq using the same model numbers! Yargh!

Anywho... here are your stats...

Microprocessor 2.0 GHz AMD Athlon 64 X2 Dual-Core Mobile Technology TL-60
Microprocessor Cache 512KB+512KB L2 Cache
Memory 2048 MB (2 x 1024 MB)
Memory Max Up to 4 GB
Video Graphics NVIDIA GeForce 7150M
Video Memory Up to 799 MB
Hard Drive 160 GB (5400RPM)
Multimedia Drive LightScribe Super Multi 8X DVD±RW with Double Layer Support
Display 14.1" WXGA High-Definition BrightView Widescreen Display (1280 x 800)
Fax/Modem High speed 56K modem
Network Card Integrated 10/100BASE-T Ethernet LAN
Wireless Connectivity 802.11b/g WLAN
Sound Altec Lansing speakers
Keyboard 101-key compatible & 2 Quick Launch Buttons
Pointing Device Touch Pad with On/Off button and dedicated vertical and horizontal Scroll Up/Down pad
PC Card Slots One ExpressCard/54 slot (also supports ExpressCard/34)

External Ports 5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards
3 Universal Serial Bus (USB) 2.0
2 Headphone out
1 microphone-in
1 VGA (15-pin)
1 TV-Out (S-video)
1 RJ-11 (modem)
1 RJ -45 (LAN)
1 notebook expansion port 3
1 IEEE 1394 Firewire (4-pin)
1 Consumer IR

Dimensions 13.15" (L) x 9.33" (W) x 1.02" (min H) /1.54" (max H)
Weight 5.25lbs
Security Kensington lock
Power-on password
Accepts 3rd party security lock devices

Power 65W AC Adapter
6-Cell Lithium-Ion battery

This is quite a new machine - is it not still under warranty, especially since you say it's only 2 months old (1 year Hardware Warranty with it according to HP's site)?

From what you describe, it sounds like the ribbon connection to the keyboard came loose, or the internal membrane failed. This is not something you can fix without voiding the warranty.

I would follow the suggestion of using a plug in keyboard for the time being, and give HP a yell for service.

A-N