[hasntgotaniglue]

hi i have an emachine v3021 and i recently wiped my pc and loaded a fresh version of window and lost drivers for my video and sound card i know my video is nvidia 6100 but when i downloaded the driver from nvidia.com the graphics go weird and when i check properties i only get 4 colours not 256 so i have to uninstall it, also i dont how to find out what sound card ive got or were to get the drivers the emachines websites doesnt mention my model im strugling to get anything done

[Elf-stone]

Welcome to TSG.
The nVidia 6100 is integrated graphics, built into the motherboard.
You have to get the drivers from the emachines website.
I looked for you, but couldn't find the model you listed.
Are you sure of the model number?

[hasntgotaniglue]

thanks alot for replying to my message yeah i had the same problem my model is definatly e3021 and my sn no is xcb6330000217 and when i tried to email their support the sn no didnt fit the format they set. its at least 2 years old. the only thing i can think of is calling them but ill have to do it on monday.
i wasnt aware that the 6100 was built into the motherboard thanks for that info at least i learnt something

[Elf-stone]

In your first post you said v3021, but I can't find e3021 drivers on the site either. That's bad support for a 2-year old computer.
Did the computer come with a driver disk or a restore disk? That may be the answer.
Also, many newer computers have a separate partition on the hard drive that holds these things. For instance some don't come with a restore disk, but there's a program on the other partition that will make one.
Good luck to you.