Solved: need help

slaaren · 05-Jul-2008, 05:45 PM #1

i fixed it before when this happened but i dont remember how, first off i cant connect to the net. I reinstalled windows and cant connect to the net cause its unable to locate my ethernet controller, i cant remember how to determine what info i need, to locate the driver for it, chipsets and what not please help im feeling stupid lol

Megabite · 05-Jul-2008, 05:48 PM #2

Did you get any disk with that PC?

Was it store bought product line or was it built?

If you have the make and model or the Motherboard model?

dan_mccartney · 05-Jul-2008, 05:49 PM #3

What is the model number of your computer. make and model. If you search that out it will tell you what you need. You may even be able to download the drivers right off of the website.

slaaren · 05-Jul-2008, 05:50 PM #4

it was store bought, and i have 2/2 windows cds non worked i dont remember how to check what my model numbers are

dan_mccartney · 05-Jul-2008, 05:51 PM #5

Do you have an HP, Dell, Gateway, Compaq, etc. Then onj the back there should be a tag that says what series it is. For Example, an HP could be a DV5000 series.

slaaren · 05-Jul-2008, 05:55 PM #6

all it says on my comp MDG where I bought it and windows Xp media centre edition 2005

simpswr · 05-Jul-2008, 05:58 PM #7

You need to load the drivers for the network card . . . and likely other devices as well. Once you figure out what brand it is, you can go to the manufacturers website and download what ever drivers you need.

You can use the Unknown Device Identifier to find out what devices you have:

http://www.zhangduo.com/unknowndeviceidentifier.html

slaaren · 05-Jul-2008, 05:59 PM #8

i typed msinfo32 the start/run box system model G915GAV

dan_mccartney · 05-Jul-2008, 05:59 PM #9

http://www.mdg.ca/en/support/pdf/sup...d_web_page.doc

Go through what this says and that should take you through the steps of getting what you need.

slaaren · 05-Jul-2008, 06:00 PM **#10**

once i get the driver i have to burn it to cd or something cause my other comp cant connect to the net

dan_mccartney · 05-Jul-2008, 06:06 PM **#11**

I can't find anything for your model number. Who is the manufacturer of the system according to msinfo32?

slaaren · 05-Jul-2008, 06:07 PM **#12**

sorry my fault its D915GAV not G

dan_mccartney · 05-Jul-2008, 06:08 PM **#13**

http://downloadcenter.intel.com/filt...8&submit=Go%21

There is everything that you will need. That should be all of the drivers you need.

slaaren · 05-Jul-2008, 06:09 PM **#14**

thank you very much this looks familiar now

dan_mccartney · 05-Jul-2008, 06:10 PM **#15**

Glad we could help. Let me know if there is anything else I can do for you.

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