[Tituba]

Have a Dimage Elite 5400 scanner.

XP Home SP3

Have admin rights - uninstalled virus/firewall software.

Installed the latest software from the Konica site. Software installs fine.
Reboot.

Plugged in scanner to USB port. XP finds and identifies it. Check "automatically install."

As XP is installing the driver usbscan to the the c:\windows\system32\drivers subdirectory - it errors out with

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"


Konica no longer supports this discontinued scanner and sold the line to Sony. I was going to call Sony next week in case they had some ideas.

Tried letting Windows update driver and same issue.

I'm assuming the registry needs to be changed but not sure what key.