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Solved: SATA Drive Issue

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memoryinmotion's Avatar
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Join Date: Oct 2007
Location: SW Florida
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20-Jul-2008, 06:06 PM #1
Question Solved: SATA Drive Issue
I hope someone can help - because I'm stumped.

I work for an independent repair shop. Customer machine is loaded with "WinAntiVirus" infections x3. The first thing we do is back up all data to a network drive, but this machine can't see the network. So I transplant the drive onto one of our machines designed for this problem.

The thing starts clicking and whining, and is not seen by the OS (All is WinXP/XP Pro).

I took the drive to another machine - same problem.

It does NOT click or whine on the native (customer's) machine - and functions flawlessly. I ended up sticking another drive into the native box to do the backup, so we're safe there.

Has anyone seen this problem before?

Last edited by memoryinmotion; 21-Jul-2008 at 07:37 AM.. Reason: Mispellings
speed_hog's Avatar
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10-Aug-2008, 02:28 AM #2
I have not ever heard of or seen this before
have you figured out anything more on this???
memoryinmotion's Avatar
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11-Aug-2008, 04:48 PM #3
Not really, but we have a theory....

The drive turned out to be bad. The customer's machine had a 300W 20 pin power supply plugged into a 24-pin board. We're theorizing that everything was underpowered, and somehow the HDD wasn't whining and clicking until it had enough juice.

We came up with this after witnessing the identical situation on another underpowered board.

Sounds a little far-fetched, I admit, but that's the best we can do right now.
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hard disk, hard drive, hard drive cannot install, sata

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