[joedfan]

Have a Dell 942 printer and when connected to a USB port it won't allow the computer to start. I found it was the printer by removing all the usb ports and then adding one at a time.

Tried a new cable, but still no luck.

When the printer is connected on USB .... and computer is started it shows a quick flash of blue "DELL" and then goes to blinking white line in upper left of a black screen and stays there.

If anyone could help with this I sure would appreciate it.

Thank You

Brian

[Mumbodog]

What model of Dell?

Disable booting from USB in the bios to solve this problem, or turn the printer off while booting.

I can give more specific instructions after you post the model of Dell PC you are working on.

[joedfan]

Hi Mumbodog

It's a Dell 942

[Mumbodog]

Not the printer, the PC it is connected to....

[joedfan]

Sorry,

It's a Dell Dimesion 4700C

[bigbear]

Go into bios and make sure the boot priority is set to hard drive first.
Remember to save the settings on exit

[Rockn]

There is a BIOS setting for the USB that will keep this from happening. I think it is the No boot option under USB settings.

[Mumbodog]

bigbear got it right, set the "boot sequence" hard drive as first in the list

http://support.dell.com/support/edoc....htm#wp1052687

[joedfan]

Thank you very much. It's great what you all do here.