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Vista issues with external hard drive recognition

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6CEL911's Avatar
Junior Member with 1 posts.
 
Join Date: Jul 2008
22-Jul-2008, 06:20 PM #1
Vista issues with external hard drive recognition
This is a bit weird this one.

I have had my external for a few years and worked like a gem with XP. When I got my new laptop with vista it recognised it and installed the drivers. No problem there. The one attempt to connect it showed an error, couldn't connect. Trying later, vista didn't even recognise it (not in the computer section but was under device manager but only stated 'unknown device'). Sometimes if left for a bit Vista will pick it up but only shows the empty folders (as is partitioned). When I check the properties, states both have 0bytes in memory and both full.
I have tried all USB ports to no avail.
I checked the error checking through the computer properties.
I don't know if a manual install is necessary but I'm sure I chucked the cd driver away when I got it so thats not an option.

Any ideas? Anything like this happened before to anyone?

Cheers.
bigbear's Avatar
Computer Specs
Senior Member with 4,719 posts.
 
Join Date: Apr 2004
Location: Southampton UK
Experience: Advanced
22-Jul-2008, 06:37 PM #2
You should not need to load any drivers as they native to vista.
Can you try the drive on another machine to work out whether it is the external drive or the pc at fault?
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drivers, external hard drive, vista

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