Hi,
I have a Dell Dimension 4700 that was working OK. I had on IDE an optical drive: a CDRW Samsung unit (48x32), that I used with Roxio 5 without problems. I recently bought a second optical drive, a LG DVD burner that I set up as slave on the IDE channel. I installed the Nero package that came with the LG unit for burning DVDs. They worked OK for a few days, but then when I rebooted the computer it failed to recognized the master drive (CDRW PATA-0).
The BIOS setup showed that the PATA-0 was inactive, and of course was not showing in the device manager of XP. I tried to automatically search for hardware changes in the device manager but found nothing. The only recognized drive was the DVD burner on PATA-1. I went again in the BIOS to set up as active the PATA-0, but still did not recognize the CDRW.
I went to this link:
http://support.microsoft.com/default...b;en-us;314060
and tried the "Guided Help" to remove the upper and lower filters of the registry because that was apparently the problem (conflict between Nero and Roxio). Before trying the guided help I uninstalled both Roxio and Nero. After that I rebooted I still can't see the master optical drive.
I tested the cable changing the connectors, leaving as master (and only unit) the DVD burner. It was recognized, so is not a cable problem. The CDRW unit has power (green light on, tray goes out, and tries to read any CD), but can't get it recognize by the system. I also tried to take out the battery of the MOBO and put it again to see if after modifying the registry it could set back to normal. Nothing again.
I am clueless. I have read a lot of similar threads and nothing is of any help.
Any good advice around?
Thanks,
D.
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