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Solved: Printer won't delete document or print properly


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imawriter imawriter is offline
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11-Nov-2008, 09:34 PM #1
Solved: Printer won't delete document or print properly
My printer tray icon shows that there is a document deleting, but it isn't happening. I have clicked on "Cancel" and also "Cancel all documents" and nothing changes. My printer is HP Deskjet 4260.

Earlier tonight I clicked on a page that I wanted to print and it came out with half of the words missing their top half in many lines but not all.

I want to get rid of this Word document that says it's deleting but isn't, so that I can try printing again. Perhaps these problems are related. I have clicked on printers and faxes, chosen my printer, clicked on preferences and all are correct.

I have unplugged my printer a couple of times from the power cord and from the computer. I have put in a new black cart. I have tried printing a document from a flash drive and the same thing happens...half lines.

Any ideas?

Thanks.
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11-Nov-2008, 09:44 PM #2
Reboot the computer.
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imawriter imawriter is offline
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11-Nov-2008, 10:01 PM #3
I have clicked restart and I have also turned the computer off and started from scratch. I even tried System Restore.

When I saw the problem I pressed the power off...several diferent times when the problem kept happening because I didn't want to waste paper. The printer has been fine all day and I have been printing many times...until now.
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11-Nov-2008, 11:15 PM #4
Wow that's odd. How about shutting printer off and unplugging usb cable and then shut down. Other than that deleting the printer and reinstalling it are the only other options.
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12-Nov-2008, 12:56 AM #5
You are a senior member yourself and real pro's advise has been utillized.I have a hp Deskjet 5600 series(5652) and i have downloaded the"hp print Diagnostic Utility" from the hp website.It may prove useful to you to pinpoint the problem.
with warm regards,
sreedhav
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imawriter imawriter is offline
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12-Nov-2008, 06:52 PM #6
Well, I've tried all suggestions with no luck.So today I bought a new printer...and it works.Thanks for being willing to help.
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12-Nov-2008, 07:06 PM #7
Quote:
Originally Posted by imawriter View Post
Well, I've tried all suggestions with no luck.So today I bought a new printer...and it works.Thanks for being willing to help.
I was afraid you might have to do that...
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