[Treval]

Hello

A while after I bought my MSI VR610 laptop, it started rattling and making really loud, painful noises (it sounds like it's coming from the fans that are tilted a bit). I took this laptop to the computer store where I bought it, the tech guy kept it in his basement for three weeks and didn't even touch it, saying he 'fixed' it, which makes me a very unsatisfied customer.

I have asked him if using compressed air would help fix my problem and he said "no, that would cause too much static electricity and ruin your laptop". So he suggested replacing the fans. However, he didn't do anything to my laptop.

What I'm asking is,

1) Would it damage my laptop by blowing compressed air into it?
2) How do I know if it's the fans' problem?
3) What can I do to fix this problem ASAP?

Many thanks in advance.

Treval

[bigbear]

Blowing the fan with compressed air is not going to damage it, in fact that is recommend on this forum when the fan gets a build up of dust.
Personally you need to take a stronger line with the shop you bought it from, its their problem if its not working correctly.

[Triple6]

1). No, thats the most common way PC's are cleaned.
2). If you clean it and pinpoint the source as a fan and it continues then you will need to replace it. MSI has a 2 year warranty on most of their laptops, call them for warranty.
3). Try cleaning it, or have the fan replaced; up to you if you want to try to do it, have a reputable computer place do it, or send it in for warranty.