[craign924]

Hello TSG,

dell xps400, 4gb ram, 2 hdds-1tb anda .5 gb, all updates and latest BIOS

i have 500 gb drive that i have had in this computer for quite some time-worked fine. i took it out when doing some troublshooting in another area. i have a 1 tb with OS as sata 0, i reinstalled the 500gb drive. i booted with knoppix, it saw the drive and driveletters.

the problem: i booted with bios the drive was not seen. i booted to windows and the drive was not seen.

since it was seen with knoppix i am confident in ruling out the sata cable being bent
or the drive being bad.

i am stumped. shouldn't the drive be recognized automatically?

thanks,
craign924

[Larryboy]

If you have two hard drives, try just booting with the 500gb one, and see if it is even detected then.

I would also do some searching around the manufactures website, and see if anyone else is having this problem.

[craign924]

larryboy,

the 500gb drive does not have an operating system on it.

one thing i did try is cahnge the setting from raid /ahci to raid/ ata,
windows recognized the hdd asked me to restart --i did -- and when the OS came back no drive was listed in my computer or device manager,

thanks,
craig

[craign924]

Solved.

i had returned the bios to default. the default for the sata drives was supposed to be on
yet they were all turned off except the 1tb drive. i guess they call that the sata controller.

anywaay still perplexed on how knoppix saw the drive.

back in business

thanks for all the help,
craig