There's no such thing as a stupid question, but they're the easiest to answer.


Search Search
Search for:
Tech Support Guy > > >

Please read before posting


crjdriver's Avatar
Computer Specs
Moderator with 32,533 posts.
Join Date: Jan 2001
Location: Reno, NV
11-Feb-2009, 06:44 AM #1
Please read before posting
When posting a hardware problem, also do the following;

1 Post your exact system specs. This would be make, model, and version number of motherboard, brand and speed of ram, brand and wattage of power supply, very important make and model of video card, number and type of hard drives, etc. When possible, provide links to your parts.

2 If you have a store bought system such as a dell, hp, etc, then please post the make and model from the tag on the system. Post a link to your system on the mfg’s page.

3 If posting regarding a shutdown, lockup, or freezing issue, post your temperatures and voltages. You can access this information from the bios or you can use something like speedfan or HWMonitor. In addition most motherboard makers have some type of monitoring software. Asus probe, gigabyte’s easytune, foxconn’s foxone etc. All of these provide temps and voltages. In addition many will save a log for you as well.

4 Please include as much information regarding the problem as possible. Posting my system crashes does little good for someone attempting to help you. It is the same thing as taking your car to the shop and telling them “My car does not start” This makes the mechanic go through asking you does it crank over and not run, does it not crank at all, does it crank and begin to start then die on you, etc, etc.
Microsoft MVP Desktop Experience

Last edited by crjdriver; 12-May-2009 at 09:03 AM..
griffinspc's Avatar
Computer Specs
Member with 4,006 posts.
Join Date: Nov 2001
Location: NW Corner of WA State
Experience: Advanced
19-Feb-2009, 05:07 PM #2
It would help to know when the problem started too. After you installed some software or inserted new hardware? Does it do it all the time or sporadically?
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools

You Are Using: Server ID
Trusted Website Back to the Top ↑