[fogdog74]

i have a compaq presario sr1463cl. it has usb 2.0 ports but they are only operating at 1x. i tried checking the hardware manager and it reports that all devices are working properly.

[dustyjay]

how have you determined that they are only running at usb 1.0?

[fogdog74]

when i connect a device i get a pop up telling me it would run faster if i connected to a high speed usb port, but they should all be 2.0(have tried them all). also my usb network adapter will only connect at 11mbs and not 54 like it should.

[dustyjay]

Have you by chance change OS's on this computer? You can check in device manager and lookf for Standard Enhanced PCI to Host Adapter. that is your USB2.0 If it is missing you would need install the Motherboard drivers to get it back.

[fogdog74]

no i have not changed the os and the pci host adapter is still there.

[dustyjay]

what OS is your system running? IS it preinstalled?

[fogdog74]

windows xp and yes preinstalled.

[dustyjay]

I was going to suggest a repair install of XP, but with it being a preinstalled version you don't have the Windows Installation Disc from Microsoft to do this with. The recovery discs from HP/Compaq wont allow you to do this, if you even have them. My SR2168HM I had to make my own recovery disc set from the start menu but it is running Vista. You could possibly purchase a System Installation disc set from HP/Compaq. I did just to have it. Cost me $15 US and took 5 days from order to my mail box.

[fogdog74]

i do have the install disks from hp due to a previous problem.

[dustyjay]

Well you can try reinstalling. But what I was going to suggest was a Repair Installation this would reinstall the os with out changing you settings and you would not have to reinstall your other programs.

[fogdog74]

ok thank you. i will probably try that.