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Solved: Blue Screen with Walkman Phone

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Kazparaz's Avatar
Computer Specs
Member with 53 posts.
 
Join Date: Mar 2008
Experience: Intermediate
14-Apr-2009, 05:18 PM #1
Solved: Blue Screen with Walkman Phone
Hello guys. i have a problem with my computer. i just recently buyed Sonu Ericsson W850i phone and after installing drivers to PC and connecting my phone with USB to PC i get a blue screen error. i tried with Sony Ericsson PC suite, same... I think problem with incorect driver installation or something smillar... Help me please.
NeonFx's Avatar
Senior Member with 4,817 posts.
 
Join Date: Oct 2008
Location: California, USA
14-Apr-2009, 06:07 PM #2
You are probably right, and the first thing I would do is find out if there are updated drivers online at their website.

You can also try the following fix to verify it isn't your USB port that is causing the problem:

First step, Start, Programs, Accessories, System Tools, System Restore. Create a restore point and name it something like "Before USB Fix". This is to bail you out if something goes wrong during the following process and makes things worse.

Create a file with NOTEPAD containing the following lines and save it as FIX.REG

You should have 3 boxes on the bottom in NOTEPAD.
1)Filename : fix.reg
2)Save as type: all files
3)Encoding: ANSI
If you do not change it from txt type to All files type, then the file will actually be fixcd.reg.txt, this won't accomplish the desired result.

-------------------------- Use text after this line --------------------------------
REGEDIT4
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"

-------------------------- Use text before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function. I don't have one yet, so I haven't had time to modify the instructions.
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hardware, mobile, phone, usb

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