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external hard drive not recognised

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scatt's Avatar
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Junior Member with 5 posts.
 
Join Date: Apr 2009
Experience: Computer Illiterate
12-May-2009, 03:02 PM #1
Question external hard drive not recognised
my wd hard drive is no longer being recognised by my laptop, absolutly nothing happens when i plug it in. it does however work on my mothers laptop. please can you help.
Jubbaloo's Avatar
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12-May-2009, 04:09 PM #2
Have you tried another device in the same port or another port on the computer, could be that there is a problem with it.

Is the drive powered separately or by the Computer? Is it receiving power if not separate.
scatt's Avatar
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13-May-2009, 01:40 PM #3
i have used flash drives and my ipod on the same laptop and they work fine. the hard drive is powered by the computer, i think it is getting power, the light comes on when i plug it in.
nate8282's Avatar
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13-May-2009, 01:49 PM #4
I had the same problem with an external hard drive recently, this is alittle anoying and takes awhile, but it worked for me. First download KnoppIX 6.0 it's a linux bootable OS download the iso burn it to a disk and boot into it. It works like any OS. I was able to read my external, from there copy all my info from it to my main drive, then i booted back into windows reformated the external and dragged and drogged the info back on it.

here is a link for KnoppIX
http://www.kernel.org/pub/dist/knopp...9-02-08-EN.iso
Jubbaloo's Avatar
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13-May-2009, 02:04 PM #5
its worth trying nates suggestion, but these a couple of things you could try.

Check Device Manager (System in control panel) to see if the driver for it is in there. If the driver is in there uninstall it and reboot your machine. The other thing you can try is using system recovery or rollback to go back to before it was working. Ask if you need further instructions.

Hope this helps
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nate8282's Avatar
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13-May-2009, 02:28 PM #6
i would also right click on Computer and select Manage then select Disk Management and see if it is even showing up at all in there
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external hard drive, hard drive, vista

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