Live Chat & Podcast at 1:00PM Eastern on Sunday!
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
Hardware
Tag Cloud
access acer asus bios bsod computer crash desktop driver drivers error ethernet excel freeze games gaming hard drive hardware hdmi internet laptop malware memory monitor motherboard netgear network printer problem ram random registry router slow software sound trojan ubuntu 11.10 uninstall usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless
Search
Search for:
Tech Support Guy Forums > Software & Hardware > Hardware >
PS/2 keyboard not functioning in BIOS

Reply  
Thread Tools
egg64's Avatar
Member with 129 posts.
 
Join Date: Jul 2005
Location: Chicago, Il
Experience: Bird-Brain
16-May-2009, 03:23 PM #1
PS/2 keyboard not functioning in BIOS
Hi.


Got an issue here. There's an error in my computer and because I'm not able to do anything when the system BIOS prompts me to, I can't fix it. I can see power lights on my keyboard but still, trying to get inside the system BIOS menus, boot from CD, or or even start into safe mode are impossible for me. However, I can get inside the BIOS if I immediately, (and I mean IMMEDIATELY) hit the respective button as soon and the POST starts. But after that, when I'm inside the BIOS menu, again, I cant do anything. I've even tried using a PS/2 to USB adapter to see if it may work, but to no avail. Right now I'm trying to reset the jumpers and take out the battery in hope that this will reset the settings. I've benched down to everything except the hard drive, RAM, and processor. Any suggestions?

Compaq Presario SR1954NX
AMD Athlon 64 3700+
1024 DDR-400 RAM
200GB Seagate SATA HD
Integrated NVIDIA GeForce 6150 LE
musikman1's Avatar
Computer Specs
Member with 69 posts.
 
Join Date: May 2009
Experience: Advanced
17-May-2009, 11:14 PM #2
Hey there egg64,

Have you tried using the keyboard in question on another computer,

OR:

1) Try another PS/2 keyboard on the computer, see if it works..

If not:

2) Try a USB keyboard..?

Just my .02...

Rick
win2kpro's Avatar
Computer Specs
Distinguished Member with 11,731 posts.
 
Join Date: Jul 2005
Location: Southeast US
Experience: OEM Builder and Repair
18-May-2009, 06:26 AM #3
Access BIOS and navigate to the exit menu.

You should see something worded such as "load defaults and exit" or "load optimal defaults and exit" the wording is different from BIOS to BIOS. In any event try to load your defaults, save and exit, and see if that solves your problem.
__________________
Microsoft® Partner Network Registered Partner
Intel™ Channel Partner Registered Member
PLEASE, NO PM's. PLEASE ASK ANY QUESTIONS IN YOUR THREAD. THANK YOU!
egg64's Avatar
Member with 129 posts.
 
Join Date: Jul 2005
Location: Chicago, Il
Experience: Bird-Brain
20-May-2009, 12:28 PM #4
I've done both of those before but to know avail, but I do appreciate your 2 cents.
egg64's Avatar
Member with 129 posts.
 
Join Date: Jul 2005
Location: Chicago, Il
Experience: Bird-Brain
20-May-2009, 12:30 PM #5
Ok, here's the thing. I can get into BIOS when I immediately press F1 upon startup, I just cant edit any new changes because my keyboard still wont function within BIOS. What do you think my next step is?
win2kpro's Avatar
Computer Specs
Distinguished Member with 11,731 posts.
 
Join Date: Jul 2005
Location: Southeast US
Experience: OEM Builder and Repair
20-May-2009, 01:12 PM #6
Access BIOS and under the ADVANCED tab see if you have a DRIVE CONFIGURATION MENU. If so, see if in that menu you have HARD DISK PRE-DELAY. If so, by default it is probably set as DISABLED. If you have an option see if you can set it for a 3 or 4 second delay.

This setting is normally used to slow the booting down so BIOS can detect IDE drives, however the machine may be booting to fast for BIOS to detect the native USB and PS2drivers.

If putting in a Pre-Delay doesn't help, you can always change it back to disabled very easily.
__________________
Microsoft® Partner Network Registered Partner
Intel™ Channel Partner Registered Member
PLEASE, NO PM's. PLEASE ASK ANY QUESTIONS IN YOUR THREAD. THANK YOU!
egg64's Avatar
Member with 129 posts.
 
Join Date: Jul 2005
Location: Chicago, Il
Experience: Bird-Brain
20-May-2009, 01:37 PM #7
But I still cant move to any criteria whilst I'm inside of BIOS. It's like I'm showing up to a party only to sit there.
win2kpro's Avatar
Computer Specs
Distinguished Member with 11,731 posts.
 
Join Date: Jul 2005
Location: Southeast US
Experience: OEM Builder and Repair
20-May-2009, 05:59 PM #8
Is the keyboard you are using a straight PS2 keyboard, OR, is it a USB keyboard with a PS2 adapter attached.

If it is a USB keyboard with an adapter, borrow a straight PS2 keyboard and see if you can navigate in BIOS.
egg64's Avatar
Member with 129 posts.
 
Join Date: Jul 2005
Location: Chicago, Il
Experience: Bird-Brain
20-May-2009, 06:26 PM #9
I've tried both using a PS/2 keyboard and using a PS/2 to USB adapter, and using various different keyboards, to no results whatsoever.
win2kpro's Avatar
Computer Specs
Distinguished Member with 11,731 posts.
 
Join Date: Jul 2005
Location: Southeast US
Experience: OEM Builder and Repair
20-May-2009, 10:35 PM #10
Let's start at the beginning. From post #1; "I'm not able to do anything when the system BIOS prompts me to" Exactly what is your BIOS prompting you to do? What message are you getting?
egg64's Avatar
Member with 129 posts.
 
Join Date: Jul 2005
Location: Chicago, Il
Experience: Bird-Brain
21-May-2009, 05:00 AM #11
I get a Compaq splash screen. Says F1 <setup> F2<boot menu> F10<System Recovery>. If I hit F1 very immediately or F2 very immediately I can get into the respective menus, it doesnt let me use Recovery however. WHEN IM INSIDE THE F1 or F2 MENU, I can't move. I can put in a boot CD and it'll prompt me to press any key to boot from it, but since the keyboard doesn't work past a certain point, I can't do it.
win2kpro's Avatar
Computer Specs
Distinguished Member with 11,731 posts.
 
Join Date: Jul 2005
Location: Southeast US
Experience: OEM Builder and Repair
21-May-2009, 06:42 AM #12
Forgetting BIOS for a moment, if you just boot the machine will it boot to Windows?
If the machine boots to Windows, are the mouse and keyboard operable in Windows?
Are you running Windows XP?
egg64's Avatar
Member with 129 posts.
 
Join Date: Jul 2005
Location: Chicago, Il
Experience: Bird-Brain
21-May-2009, 12:17 PM #13
No, it wont boot. I was trying to fix an ntoskernel error that's preventing Windows from starting, that's how I got into this mess. Yes, I am running Windows XP also.
win2kpro's Avatar
Computer Specs
Distinguished Member with 11,731 posts.
 
Join Date: Jul 2005
Location: Southeast US
Experience: OEM Builder and Repair
21-May-2009, 01:00 PM #14
A kernel error would be an operating system error. The only thing I can suggest is to try to do a destructive operating system recovery during startup as explained here.

http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3208982
__________________
Microsoft® Partner Network Registered Partner
Intel™ Channel Partner Registered Member
PLEASE, NO PM's. PLEASE ASK ANY QUESTIONS IN YOUR THREAD. THANK YOU!
Reply

Tags
bios, error, keyboard

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 07:09 PM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.