[Zebrilla]

I just bought a brand new hp laptop and sometimes when I start it up aftering being off a black screen pops up saying that there is no bootable device. It doesn't let me do anything so I have no choice but to manualy turn it off. When it comes back on it is totally fine.

I've also being having another problem which started today and has happened multiple times. I will be online or my laptop will just be sitting there and the screen goes black for a second or two. It will then come back on and say something like the screen failed but it was restored.

What should I do? I just bought it a week ago. Should I trade it in for another one or is there a cheap (preferrably free) easy fix? Please help.

If you need more info just ask.

Thanks.

[Anthony7]

This sounds like it is not a easy fix, I would capitalize on the warranty ASAP.

[Zebrilla]

Since I've only had it for a week do you think bestbuy would let me swap it for a new one?

[Anthony7]

To be honest I am not sure, they might have to send it away for repair would be my guess, but i would phone the store and ask.

[Elvandil]

They should certainly do something. You may invalidate the warranty with some possible attempts to fix it, so make them live up to the warranty that was included in the price you paid. They owe it to you.