Mourning the loss of our friend, WhitPhil.
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
 
Hardware
Tag Cloud
access audio black screen blue screen boot bsod connection crash desktop driver drivers dvd email error excel firefox hard drive hardware hijackthis internet keyboard laptop malware monitor motherboard network networking outlook problem processor ram recovery registry cleaner router safe mode screen slow sound spyware trojan upgrade video virus vista vundo windows windows 7 windows vista windows xp wireless
Search
Search for:
Tech Support Guy Forums > Software & Hardware > Hardware >
Problem with BSOD during high CPU usage

Tip: Click here to scan for System Errors and Optimize PC performance
[ Sponsored Link ]

Closed Thread
 
Thread Tools
NoviQ's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Aug 2009
Experience: Advanced
02-Aug-2009, 09:49 AM #1
Problem with BSOD during high CPU usage
First of all, I'm new here so hello everyone!

For the last approx. 2 months I've been experiencing quite annoying problems with my PC. I'm currently working on my diploma project in 3ds Max 2008, trying to finish it ASAP (it must be ready before August 09). Everything works quite fine until I want to render the scene.

There are just totally random moments during rendering process when I get blue screen of death, my system notifies me of the process of dumping physical memory and then everything restarts. And then it takes forever to go past that startup screen - detecting HDs and other hardware works abnormally slow. After that, system starts up normally. There are no logs of that event in Event Viewer (not sure if that's its name in EN, I'm using PL version of Vista).

During renders there's almost always 100% CPU usage (on each core -it shows 8 of them in the task manager).

Few months ago I did memtest but couldn't find any problem there. I must notice here, that I am no expert in hardware and my desktop is still on warranty (have warranty seals). It may be also important that guys who assembled my PC must had screwed something up, as I've been having BSOD almost seconds past every windows startup - until I fixed memory voltage in BIOS (voltage or multiplier - can't remember now what it was exactly).

I'll be really thankful for any help, as I can't finish my diploma when having such problems.

My PC config:
Intel Core i7 920 @ 2.67GHz
Microstar X58 Eclipse Sli
Noctua NH-U12P SE1366
OCZ DDR3 3x2GB 1600MHz CL7 Platinum Triple Channel
GeForce with CUDA GTX 260 Core 216 EVGA 896MB (PCI-E) Superclocked
Samsung SpinPoint F1R 500 GB (SATA II, 16MB cache, NCQ) x2 - both in RAID 0 matrix
Tagan BZ PipeRock Series 700W
---
Windows Vista Business 64bit

SpeedFan 4.38 status (for now):
GPU 55C
Local Temp -40C
Remote Temp 88C
Temp1: 127 C
Temp2: 127 C
Temp1: 33C
Temp2: 86C
Temp3: 43C
Core 0: 48C
VCORE: 0,16V
+2.5V: 0.42V
+1.5V: 0.28V
+3.3V: 3.31V
VCC3V: 3.33V
Vcore: 1.1V
VRAM: 0.18V
VChipset: 0.00V
+5V: 4.96V
+12V: 12.23V
VCC1.5V: 0.21V
VSB3V: 3.33V
Vbat: 3.28V
Megabite's Avatar
Distinguished Member with 3,651 posts.
 
Join Date: Apr 2008
02-Aug-2009, 09:58 AM #2
So when under heavy load the PC shuts down with blue screen and restarts.......not sure what some of those temps are but look a bit high

How to turn off Automatically Restart

Click Start then right click Computer choose Properties
Then Advanced System Settings
Under Startup & Recovery click Settings
Under System failure uncheck Automatically Restart
Click OK.

Now the Error message should stay up so you can read it.
NoviQ's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Aug 2009
Experience: Advanced
02-Aug-2009, 10:07 AM #3
Thanks Megabite, I just did that so the next time I get that error I'll write it down and post it here - luckily I also have notebook to do that.

Or does BSOD leave a log somewhere on the HD as I couldn't find it?
Megabite's Avatar
Distinguished Member with 3,651 posts.
 
Join Date: Apr 2008
02-Aug-2009, 10:21 AM #4
Sometimes the BSOD will leave a log in Event Viewer but not always......and you say you checked there already.......I would also get in-touch with the people that built it as it is under warranty and complain........try using that 3D program and see if it blue screens and post the results.......do you know the temps of your Video Card.....try this program nTune from Nvidia HERE
NoviQ's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Aug 2009
Experience: Advanced
02-Aug-2009, 11:08 AM #5
Hello,

I just run that software you recommended and it looks like nTune just generated another BSOD. So I run it again, and it generates it just the same time - when I accept User License. Just the moment I press [Accept], the system frozes for a second and BSOD pops up with the following info (I wrote down only what may be important):

---

SYSTEM_SERVICE_EXCEPTION

(...)

Technical information:

*** STOP: 0x0000003B (0x000000C0000096, 0xFFFFFA600A37FAB7, 0xFFFFFA600B03DFB0, 0x0000000000000000)

*** nvoclk64.sys - Address FFFFFA600A37FAB7 base at FFFFFA600A37E000, DateStamp 46de13d9

---

And then physical memory dump.
Same thing just after I run nVIDIA monitor that comes with the nTune.

The thing is, I've been playing on that PC for quite a long time and such titles as GTA IV, Battlefield 2, Anno 1701, Oblivion run at maximum possible video configurations with absolutely no problems, no restarts, no BSODs.

So if it's really GPU that causes the problem, then I must say I'm pretty shocked.

Do you happen to know what should I do with that?
NoviQ's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Aug 2009
Experience: Advanced
02-Aug-2009, 11:12 AM #6
I'm downloading the newest NVIDIA drivers - I'll then write if it solves the problem.

Btw. I'm not sure if this is the same BSOD that I get when I render.
Megabite's Avatar
Distinguished Member with 3,651 posts.
 
Join Date: Apr 2008
02-Aug-2009, 11:19 AM #7
Remove nTune.....that error message is related to nTune and most likely not the error message we are looking for
NoviQ's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Aug 2009
Experience: Advanced
02-Aug-2009, 11:34 AM #8
Looks like you're right - installing the newest drivers didn't change anything at all. But then, why am I getting that BSOD with nTune? Is that my PC or the software?
Megabite's Avatar
Distinguished Member with 3,651 posts.
 
Join Date: Apr 2008
02-Aug-2009, 11:43 AM #9
No its the Software.....don't worry about that just remove it
NoviQ's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Aug 2009
Experience: Advanced
02-Aug-2009, 01:22 PM #10
I finally managed to write down the error message on BSOD I get during rendering:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

(...)

Technical information:

*** STOP: 0x000000D1 (0xFFFFFA80668EFC40, 0x0000000000000002, 0x0000000000000000, 0xFFFFFA6000CDD179)

*** NETIO.SYS - Address FFFFFA6000CDD179 base at FFFFFA6000CDC000, DateStamp 47919aa7



I'm not sure if this isn't the same message I was getting months ago - that would mean the old problem isn't fixed at all.
NoviQ's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Aug 2009
Experience: Advanced
03-Aug-2009, 07:57 AM #11
Any ideas what might cause the problem?
NoviQ's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Aug 2009
Experience: Advanced
16-Aug-2009, 11:48 AM #12
My problem is still not solved - and the BSOD just happened again.
Does anyone at least know the real TjMax temp for i7?

As I can predict the BSOD happens just when my CPU temp reach 80 degrees. But I'm not certain about it.
Megabite's Avatar
Distinguished Member with 3,651 posts.
 
Join Date: Apr 2008
16-Aug-2009, 11:58 AM #13
Check the temps with SpeedFan go HERE and click on SpeedFan 4.38
NoviQ's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Aug 2009
Experience: Advanced
16-Aug-2009, 12:09 PM #14
I already did that in my first post.
They don't vary that much.
Megabite's Avatar
Distinguished Member with 3,651 posts.
 
Join Date: Apr 2008
16-Aug-2009, 12:27 PM #15
What are your temps now?
Closed Thread Bookmark and Share

Tags
3ds max, bsod, memory

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Smart Search

Find your solution!



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 05:42 AM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd.
Powered by Cermak Technologies, Inc.