Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Hardware Hardware
Search Search
Search for:
Tech Support Guy > > >

Solved: HP laserjet 3050 all-in-one won't scan


(!)

tom2087's Avatar
tom2087 tom2087 is offline
Computer Specs
Junior Member with 3 posts.
THREAD STARTER
 
Join Date: May 2009
Experience: Advanced
21-Aug-2009, 02:18 PM #1
Solved: HP laserjet 3050 all-in-one won't scan
When I press the 'Scan To' button on this machine, the digital readout on top of the machine says 'Not setup on PC'. The printer, copier, and fax portion of the machine work fine. I have installed the latest driver updates. (HPUPD50PCL632.exe) But, it still won't scan. I am running Windows XP SP3 with plenty of memory. Thanks for your time, and any suggestions you might have.
crjdriver's Avatar
Computer Specs
Moderator with 31,362 posts.
 
Join Date: Jan 2001
Location: Reno, NV
21-Aug-2009, 03:04 PM #2
Did you install the scanning software on the PC?

Did this ever work or has it been a problem since you purchased the unit?
dlsayremn's Avatar
dlsayremn   (David) dlsayremn is offline
Computer Specs
Member with 1,852 posts.
 
Join Date: Feb 2008
Location: Louisville,KY
Experience: Intermediate
21-Aug-2009, 03:34 PM #3
You do not have the HP Soloution or a third party scanning program installed on your computer.
tom2087's Avatar
tom2087 tom2087 is offline
Computer Specs
Junior Member with 3 posts.
THREAD STARTER
 
Join Date: May 2009
Experience: Advanced
21-Aug-2009, 03:45 PM #4
I am doing this for a friend. She said it used to scan. Her sister gave her another computer, and she hooked the all-in-one up to it. She has no software to go with the machine, and I have been unable to find it on the net. What would you suggest? Thanks for your time.
dlsayremn's Avatar
dlsayremn   (David) dlsayremn is offline
Computer Specs
Member with 1,852 posts.
 
Join Date: Feb 2008
Location: Louisville,KY
Experience: Intermediate
21-Aug-2009, 06:39 PM #5
Try here. Driver and software downloads. Be sure to get the right software version. North America/Western Europe.

http://h20000.www2.hp.com/bizsupport...5&swEnvOID=228
tom2087's Avatar
tom2087 tom2087 is offline
Computer Specs
Junior Member with 3 posts.
THREAD STARTER
 
Join Date: May 2009
Experience: Advanced
22-Aug-2009, 10:33 AM #6
Thank you very much. I appreciate everyone's help.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑