[Em-Blem]

Hello fellow computer enthusiasts!

I'm currently in the process of helping my neighbour with a sound problem on his Tiny desktop. I'm not in front of the machine at the moment so here are some specs I made earlier, using good ol' dxdiag:

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System Information
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Time of this report: 8/21/2009, 19:42:48
Machine name: D-963230BB5BCB4
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.090206-1316)
Language: English (Regional Setting: English)
System Manufacturer: Tiny Computers
System Model: P4M266-8233
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 3.06GHz (2 CPUs)
Memory: 736MB RAM
Page File: 286MB used, 1551MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
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Sound Devices
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Description: Vinyl AC'97 Audio (WAVE)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_78701462&REV_50
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: vinyl97.sys
Driver Version: 6.14.0001.4170 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 8/10/2006 06:32:14, 204672 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
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The driver and codecs are all appearing as installed and enabled in Device Manager.

There was a WMM Audio Compatibility Driver listed with a yellow exclamation mark as I started to try and fix the problem; unfortunately I carelessly uninstalled it before hunting round the internet for the .exe that would allow me to reinstall it, so that's basically gone altogether now. After a bit of a look-round I managed to establish that this compatibility driver is related in some way to the wdmaudio.inf file, so I found it in C:\WINDOWS\inf and installed, however it made no difference.

As it stands at the moment, there is no sound coming out of the machine (including during the DXDiag sound test) and no volume icon in the systray.

Would appreciate any suggestions and if you need me to get more information I'll happily do so.

Thanks guys!

[olddemdike]

that machine probably uses a variant of this MSI motherboard

http://eu.msi.com/index.php?func=dow...=1&prod_no=171

ID it visually to make sure, but the drivers on that site should work