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Blue screen comes up after waking from sleep

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Shmiggy6's Avatar
Computer Specs
Junior Member with 1 posts.
 
Join Date: Aug 2009
Experience: Beginmediate
26-Aug-2009, 03:54 AM #1
Blue screen comes up after waking from sleep
A few times today when I've awoken my computer from sleeping, I've received a blue screen. My computer automatically restarts itself and asks whether or not to start Windows normally, which I do, and when I finally log on, I receive this message:
______________________________
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800022473AA
BCP3: FFFFFA60015F87D8
BCP4: FFFFFA60015F81B0
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini082509-02.dmp
C:\Users\My Name\AppData\Local\Temp\WER-93366-0.sysdata.xml
C:\Users\My Name\AppData\Local\Temp\WER3C73.tmp.version.txt

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_________________________________

My computer is about two months old and here are the specs:
Dell Studio 15 Notebook
OS: Genuine Windows Vista Home Premium Edition SP1, 64-Bit
Processor: Intel Core 2 Duo T9550 (2.66GHz/1066Mhz FSB/6MB cache)
Memory: 6GB Shared Dual Channel DDR2 at 800 MHz
Video Card: Intel Graphics Media Accelerator 4500MHD
Hard Drive: 500GB SATA Hard Drive (5400RPM)

Today, (25 August 2009) I installed the updates for Avast, and this only started happening after I installed the updates. Could the problem have anything to do with any of the recent updates from Avast?

What should I do? I'm a beginner, give me specific instructions!
Thanks!
aka Brett's Avatar
Distinguished Member with 16,491 posts.
 
Join Date: Nov 2008
Location: America Land of Free Speech
Experience: Enough To Get By
26-Aug-2009, 04:23 AM #2
Without looking for your error in specific you may have failing ram.
Its fairly common on many of the dell notebooks

hit the power button
start tapping f12 light and fast
a menu will appear
Choose diagnostics..i dont remember the exact wording off the top of my head
Run the diagnostics...it will check for failing ram

Also with vista in the event of errors always check the ram as it can simulate many problems...
Example the ram was failing on my dell1525
My virus protection would shut down
I would get a firewall warning
i would get pop ups that services was shutting down.
I reformatted...3 days later the same thing
so i reformatted again..3 days later the same thing.
then i started to get blue screens after the errors.
I ran diagnostics....and ram was bad
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bccode 1000007e, blue screen, windows vista 64-bit

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