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problems using microsoft lifecam vx-1000

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tangela's Avatar
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Junior Member with 5 posts.
 
Join Date: Oct 2009
Experience: Beginner
03-Oct-2009, 01:41 AM #1
vx-1000 webcam / lifecam 3.0 crashes laptop
I got the Microsoft LifeCam VX-1000 today from a friend and installed it and the LifeCam 1.4 software on the included CD. Everything seemed to be going swell until I opened the program and tried to replay a short test video. [I recorded for a few seconds and tried to play it back.] A few seconds after the media player popped up, my computer crashed. Most of the information of the screen went over my head, but I remember something about "nv4_disp.dll." The term "BIOS" also came up, I think. I tried several solutions, including downloading the latest software [LifeCam 3.0] and checking my NVIDIA drivers [up to date, according to Windows Hardware Update Wizard]. Each time, I would get the BSOD whenever I tried to play a test video in the LifeCam program. When I go into the LifeCam folder and try to open a test video from there, it also crashes. I have no idea what is going on. I've uninstalled everything for now.

Summary of information which may or may not be relevant:
- device I'm trying to install: Microsoft LifeCam VX-1000
- accompanying software: LifeCam 3.0
- operating system: Windows XP Professional Service Pack 3
- graphics: NVIDIA Quadro NVS 160M
- processor: Intel Core 2 Duo P8600 2.40 GHz
- 2 GB of RAM, about 70 GB of free disk space
- machine: Dell E6400 laptop
- error message included: nv4_disp.dll, BIOS?

Sorry if that was a bit long-winded or redundant, I was trying to be as informative as possible.

Any sort of guidance would be very appreciated :]

Last edited by tangela; 03-Oct-2009 at 01:52 AM.. Reason: more specific title, fixing typos
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bsod, lifecam, vx-1000, webcam

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