Mourning the loss of our friend, WhitPhil.
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
 
Hardware
Tag Cloud
access audio black screen blue screen boot bsod connection crash dell desktop driver drivers dvd email error excel firefox hard drive hardware hijackthis internet keyboard laptop malware monitor motherboard network networking outlook problem processor recovery registry cleaner router safe mode screen slow sound spyware trojan vba video virus vista vundo windows windows 7 windows vista windows xp wireless
Search
Search for:
Tech Support Guy Forums > Software & Hardware > Hardware >
External Hard Drive data port broken - Help!

Tip: Click here to scan for System Errors and Optimize PC performance
[ Sponsored Link ]

 
Thread Tools
JamGirl's Avatar
Junior Member with 3 posts.
 
Join Date: Oct 2009
15-Oct-2009, 09:13 AM #1
External Hard Drive data port broken - Help!
OMG! My Maxtor external hard drive was accidentally bounced off the hardwood floor. It is a back-up to my 7 year old PC suffering from the whirr of death. I started to copy files from the ED to my laptop but was not even close to finishing the process when it fell. Years of music, photos etc are all on the drive. It gets even better -- the PC is dead.

The data port has broken off/pushed in and and is rattling around inside of the the casing. Power to the Maxtor appears to be working fine. What should I do now?
Noyb's Avatar
Computer Specs
Distinguished Member with 12,153 posts.
 
Join Date: May 2005
Location: Kokomo, IN
Experience: More Input Please
15-Oct-2009, 09:30 AM #2
See if you can get the Hard Drive out of the external case ..
and get an Enclosure to put it in.

Will need to know what kind of a Hard Drive it is ... ATA or SATA ..
to be able to choose a new enclosure.

Enclosures are not expensive .. Let's hope the Hard Drive survived the fall.
I hope it wasn't running when it fell.

And Welcome to the TSG forum
__________________
A message from my Avatar ... Jay
crjdriver's Avatar
Computer Specs
Moderator with 20,761 posts.
 
Join Date: Jan 2001
Location: Reno, NV
15-Oct-2009, 09:34 AM #3
Good advise. Once you pull the drive, look at what type of data or cable connector is used. If it is the wide ribbon cable type, that is ide. If it is the 3/8" wide type cable, then it is sata. There are a few enclosures that support both types; I have one sitting on my desk.
__________________
Microsoft MVP Desktop Experience
Noyb's Avatar
Computer Specs
Distinguished Member with 12,153 posts.
 
Join Date: May 2005
Location: Kokomo, IN
Experience: More Input Please
15-Oct-2009, 09:45 AM #4
Putting crjdriver's words in a picture format ..
Attached Thumbnails
External Hard Drive data port broken - Help!-ata-sata.gif  
crjdriver's Avatar
Computer Specs
Moderator with 20,761 posts.
 
Join Date: Jan 2001
Location: Reno, NV
15-Oct-2009, 09:48 AM #5
Yeah I should have done that however I am encoding a video at the same time and I keep going back to check on it.
That and I am too lazy
JamGirl's Avatar
Junior Member with 3 posts.
 
Join Date: Oct 2009
15-Oct-2009, 10:28 AM #6
Thanks! I'll give it a try.
JamGirl's Avatar
Junior Member with 3 posts.
 
Join Date: Oct 2009
05-Nov-2009, 10:24 AM #7
Thanks all! My Hard Drive is alive and well...and backed up on a new 1TB drive. You guys rock!
Reply Bookmark and Share

Smart Search

Find your solution!



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 03:03 PM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd.
Powered by Cermak Technologies, Inc.