External hard drive "This device cannot start. (Code 10)"

rachelclark21 · 15-Oct-2009, 02:12 PM #1

I have an older 80 gig WD external hard drive that has worked fine until this morning when I turned on my computer and it wasnt showing up when I looked in my computer. So I went into device manage and it says this "This device cannot start. (Code 10)"

I tried unistalling, and then plugging it back in. I tried looking for updates. Anything I could think of, but still not able to access anything. It has ALL my music on it and I really really want to be able to get to it.

If I cant get it to work is it possible to transfer data from this one to a new one??

Blackmirror · 15-Oct-2009, 02:14 PM #2

Have you tried a different usb port ?

rachelclark21 · 15-Oct-2009, 02:15 PM #3

yeah, i've tried all 4 on my laptop.....

Blackmirror · 15-Oct-2009, 02:16 PM #4

Can you try it on another pc ?

rachelclark21 · 15-Oct-2009, 02:22 PM #5

not another machine with vista. the only other machine in the house is a mac. should i try it anyways??

rachelclark21 · 15-Oct-2009, 04:25 PM #6

i just tried it on another laptop and got the same results

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