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unable to install from plug and play device

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anakanjing's Avatar
Computer Specs
Junior Member with 1 posts.
  
Join Date: Nov 2009
07-Nov-2009, 07:12 AM #1
unable to install from plug and play device
i'm running on windows xp sp3. when i connect my ipod, my computer detect it and new hardware found pop up. when i tried to install it said no driver installed. i read on the user manual it said it was a plug and play device. no cd driver was provided. before i format my laptop, my laptop did self install the ipod.
Triple6's Avatar
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Moderator with 34,542 posts.
  
Join Date: Dec 2002
Location: Canada
Experience: IT Support Analyst
07-Nov-2009, 02:17 PM #2
Has it ever worked on this computer? Does it work on another computer? Do you have another USB cable or USB port to connect it with?
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