Computer crashes

hollow · 13-Nov-2009, 04:57 PM #1

Hi. I have a new PC, about 2 months old using Window XP home, Everything worked fine till about a week ago. No it crashes everytime its used. Sometimes it takes a minute others I get 20 minutes. I have AVG Free & it hasn't alerted me to a virus but I am never able to get a full scan done before a crash. My Realtek incon says No RTL8187 but I don't use wireless so not sure if thats related. When it crashes the screen goes blank. Monitor says no signal . The red HDD light goes faint, the PC fan can still be heard. To restart I need to reset PC. I ran Driver Detective & its says I'm all upto date. Should I reload Windows? Thanks Brendan

Mumbodog · 13-Nov-2009, 05:32 PM #2

I would not reload windows just yet, unless you have some sort of factory restore method that came with the PC. Back up important data before you do a restore.

go to C:\Windows\Minidump
Copy the .dmp files in there and zip them up, attach the zip file in your next post using the "Go Advanced" button, then click the paper clip icon to browse and attach the zip, then hit the upload button.

I can attempt to determine what is causing the bsod.

.

hollow · 13-Nov-2009, 08:16 PM #3

zip attached

Mumbodog · 13-Nov-2009, 08:27 PM #4

Probably caused by : nv4_disp.dll

Looks like your Nvidia driver is the cause, I suggest updating your video driver.

hollow · 13-Nov-2009, 08:32 PM #5

Hi Mumbodog
I just did but will do again
I noticed the creation dates on those dump files was last month before I started getting these crashes
Is there a reason theu aren't showing up in that directory
Thanks

Mumbodog · 13-Nov-2009, 08:56 PM #6

If it crashes without a blue screen, it probably is not capturing a minidump.
Not sure wat is going on, maybe a power supply going bad.

make and model of PC?

hollow · 13-Nov-2009, 09:04 PM #7

hi
no blue screen

PC is a clone
Intel Pentium III Xeon, 2633 MHz

hollow · 13-Nov-2009, 09:07 PM #8

this may help

Mumbodog · 13-Nov-2009, 09:09 PM #9

I am thinking it is hardware related. I would try another PSU if you have a spare.

hollow · 14-Nov-2009, 07:09 PM **#10**

Hi Mumbodog
The green power lights stays on with the red hdd light going off so power seems okay.
Is there any chance its software or a virus?
Thanks

Mumbodog · 14-Nov-2009, 07:25 PM **#11**

I wonder if it could be a bad video card/chip

Does not sound like software to me, or a virus.

hollow · 14-Nov-2009, 11:54 PM **#12**

Thanks again.
Its only 2 months old so I'll take it back, which is a pain
Appreciate your help

Tag Cloud
access acer asus bios bsod computer crash desktop driver drivers error ethernet excel freeze gaming hard drive hardware hdmi internet laptop malware memory monitor motherboard music netgear network printer problem ram registry router server slow software sound trojan ubuntu 11.10 uninstall usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Search
Search for:

Find the solution to yourcomputer problem!

Find the solution to your
computer problem!