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Solved: error during paging operation

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socialk's Avatar
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18-Nov-2009, 04:53 PM #1
Solved: error during paging operation
I have a dell optiplex workstation with 2 sata drives. One drive has two partitions labeled E: and F:

A few weeks ago i started getting errors stating:
"The driver detected a controller error on \device\harddisk1\d"

More recently, I have received warnings stating:
"An error was detected on device \device\harddisk2\D during a paging operation."

According to disk management, there is no "D" and there is no "harddisk2". I haven't noticed any performance issues but I am nervous about the state of the information on the drives.

Could anyone advise?
Mumbodog's Avatar
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18-Nov-2009, 05:41 PM #2
D usually is the Optical drive, you could disconnect the Optical drive temporarily, to see if the errors stop, then you would know.

You could run the Dell hardware diagnostics on the PC

What model of Optiplex is it? What OS? 32bit or 64bit?


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socialk's Avatar
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18-Nov-2009, 06:34 PM #3
32-bit GX280
Mumbodog's Avatar
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18-Nov-2009, 07:28 PM #4
32bit what?
socialk's Avatar
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19-Nov-2009, 10:59 AM #5
xp, sp3, 32bit
Mumbodog's Avatar
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19-Nov-2009, 11:34 AM #6
Quote:
D usually is the Optical drive, you could disconnect the Optical drive temporarily, to see if the errors stop, then you would know.

You could run the Dell hardware diagnostics on the PC
have you done this yet?
socialk's Avatar
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19-Nov-2009, 12:02 PM #7
the extended test is in progress.
socialk's Avatar
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20-Nov-2009, 10:55 AM #8
diagnostic tests all pass.
don't have any current errors to check for optical drive issues...
socialk's Avatar
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20-Nov-2009, 05:24 PM #9
Ok, this looks to be resolved. The issue was a Western Digital MyBook that the user didn't remember plugging into the desktop around the time of the warnings in the system log. he plugged the WD drive into another machine and noticed the same errors. I checked with another user that has a WD MyBook and he has the exact same errors. But, both have no issues with the drives otherwise. This appears to be just a natural occurrence with XP and WD MyBook drives.
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